HP LaserJet 2430tn Printer Logo
Posted on Mar 24, 2010
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Describe your HP Laserjet 2430tn problem: what

Describe your HP Laserjet 2430tn problem: what does error code ''49.4c02 Service Error'' indicate? I seem to have misplaced the manual. Thanks.

1 Answer

Walid M Sayed

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  • Expert 313 Answers
  • Posted on Mar 25, 2010
Walid M Sayed
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Joined: Mar 16, 2010
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Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

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49.XXXX
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To continue
turn off then on
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