SOURCE: 010 397 Error Message on Dell 5100cn
The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.
1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).
2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)
3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).
4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).
END of troubleshooting.........
In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.
Hopefully this helped.
SOURCE: Error 003-343 Dell 3110cn
Open the printer using the button on the side top right. You will see two gray things with arrows going left and right. move them both two where you can take out the piece it is hold in. Pull out the large piece and put it back in. Close the two gray things to lock it back into place. Close the printer and restart it. It should fix your issue. It must of became loose at one point when I was moving so I fiddled with it and turns out that was the issue. It works great now!!
SOURCE: RESTART Printer
The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one. I found the answer on the dell troubleshoot website
SOURCE: Error Code 004-332
I tried this solution but wasn't quite sure how it's possible.
"Pull out the drum. Open the front door. Then close back this door then at the same time, move
the carousel around back or forth. The carousel now is able to be free to rotate. During rotating
you try to pull out the catridge. If it is locked, then adjust it to the position to be free."
Instead i pulled out the drum unit and pushed down with a bit of force on the toner carousel. I heard the gears grind which didn't sound real pleasant but the error went away. Instead I received an error message this time to remove and reseat the Cyan toner. Tried this multiple times w/o luck so i replaced the Cyan toner and it freed it up. Now I'm getting a paper jam message but there is no jam. Stuck again but making progress...
SOURCE: My dell A960 printer has hardware error 0502.How
Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
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