I have a Zen Vison:M 30gb. It worked ok for 4 months then the picture got washed out. It looks like it lost contrast. I'm a tech and I know that most LCD modules have a contrast pot on them, however I can't seem to figure out how to get the case open. I dont want to damage it since it's still under warrenty, however I seem to have lost my receipt so I pretty much lost the warrenty too. Since it was just the screen whiting out I was still using it, but then it decided it didn't want to charge via the USB anymore. The screen showed the bolt thru the battery as if it were charging but the indicator went down, not up. Am I correct in assuming that the Sync Adapter may be at fault here?
TYIA
Maybe reboot it by holding down the power button and the reset button and then the recovery mode will pop up and then try what u think would work...i did this with mine but it didnt work....maybe u will have better luck than me!
If you bought it with a credit card u can still prove the date of purchase and should be able to get it fixed under warrenty. if not the serial number on the creative can be traced back to it's date of sale so you should be able to get it fixed that way of ur supplier can be bothered to chase it up that way.
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if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
Hey, i had the same problem but i figured a way to fix it. This might work only if the battery doesnt work (it should still work when connected to the charger). First take a paper clip and straighten it. Then use a tool to bend a small length by a right angle. The bent part should be about 1 cm so it is only slightly protruded when inserted. then fix the adapter and charger. The left side of the charger will be coming out a bit because of the paper clip. Then off the player. Then press the reset and pull the power tab and hold it in the on position until the recovery menu ( I think thats what its called) appears. From the menu do a "disk clean up" and after that do a "reboot" from the same menu. Then the player should start up. Now turn off the player and remove the the adapter so that the Vision m turns off completely. *Then re-attach the adapter and while fixing the adapter make shure it presses the reset button (through the staple pin) while it starts up through the power supply.* Now hopefully the battery icon should show that it is charging. If this does not work then repeat the part withinthe asterix (*).
Q. Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull
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