Possible is not the best printer to work on site-by site labels because the sensors that read the gab are on the midle of the label and possible can't check wen the label start and end. try the printer S4M (sensors on lenf side), or try normal labels and press the botton until flash 2 times and release the botton (calibrate).
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Have the printer's sensors been cleaned? This can sometimes cause this problem.
3 questions. 1: what label design software are you using. 2: What is the firmware version. print config label to check. 3: What printer driver are you using.
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