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Questions & Answers
Printer is paused alert ribbon out, but we don't
Sounds like you're just in the wrong printing mode. Go into your front panel setup and search until you see
Press the arrow buttons until it says DIRECT THERMAL, then save and exit.
11/6/2021 6:11:12 PM •
on Nov 06, 2021
Warning ribbon in
the ribbon sensor it activated, change settings from lcd panel to Direct thernal, and check if settings from driver are correct, Thermal Transfere if using ribbon, Direct thermal if doesn't use ribbon, ru calibration if needed, or if doesnt work, you can do the manual calibration and/or reser to factory default. Hope it helps. Paulo.
6/1/2014 1:49:03 AM •
on Jun 01, 2014
I am unable to print
There a number of things that can cause that:
1) wrong printer driver was installed
2) cable to printer is faulty
3) wrong port was selected when the printer driver was installed
Check these and let me know!
2/20/2014 12:32:48 PM •
on Feb 20, 2014
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