Zebra Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Zebra Office... • Answered on May 20, 2021

I had the very same problem but I know it could be several different reasons. In my case it was a media calibration issue. To perform calibration switch the power OFF, then pres FEED button and hold it, Power ON still holding and after three red flashes release it. Calibration report will print out. At the end of that print you should get "PRESS FEED TO END". Do it and it should be ok. Let me know if that worked.

Zebra LP 2844... • Answered on Mar 12, 2021

after you reset to default settings you need to save changes for it to take effect. there is also another password. 1234 will only take you to level 2 you need the level 3 password. this password can be found in the service manuals and some of the full manuals

Zebra Z4Mplus... • Answered on Mar 01, 2021

if you are not using a ribbon you should configure your printer properties in direct thermal the same with your printer configuration in LCD Panel, if your printer properties is different with the LCD Panel error condition ribbon out will come out to your LCD Panel

Zebra Z6M Plus... • Answered on Mar 01, 2021

BBlock is BOOT Block. The printer is not booting up the settings completely. Probably got corrupted. You will need to download the bootblock version for this printer & upload it via either USB or LPT1 port. You should contact Zebra so they can direct you to the proper Zebra site for the download & instructions. The process of the upload is no more that 15-20 minutes.
Zebra phone # is 847-913-2259 I think option 2 is tech support. be sure to have s# of printer & tell them you need to find the boot block & installation info for the S4M. Good luck.

Zebra Z4Mplus... • Answered on Mar 01, 2021

The Zebra ZP 550 will work with the GK 420t driver which is free for download at zebra.com. After installing it restart shiprush and your zebra printer will show up in your printer selection menu.

Zebra Z Office... • Answered on Mar 01, 2021

Try entering the Menu system and exiting, whilst exiting and instead of saving permanent, cycle around to load defaults. once you have done that make sure the settings are as you need such as Thermal Transfer etc and save permanent. You won't have a problem after that. If you do I would be checking the page setup in the software to make sure it fits the lables.

Zebra Z4Mplus... • Answered on Mar 01, 2021

i have the same problem , but my printer is ZEBRA S4M ZPL

my solution is:

in your barcode software: change printer settings: 1 and 2

1 . in media setting : change media type --> Thermal transfer
2. in documents options , configuration --> use printer settings

by Lin Yu Hsien

Zebra Z4Mplus... • Answered on Mar 01, 2021

First clean the sensor tag and sensor head open and tape. Then perform a calibration label pressing the PAUSE and FEED buttons and turn on the printer, release the keys until it starts to move the label. Wait until you are finished and ready to print.

Zebra Z6M Plus... • Answered on Mar 01, 2021

This solution is for the Zebra Xi II and the Zebra Xi III , so the wording may be different in different models, but here is the solution:

Press the SETUP button.

Scroll through until you see MEDIA AND RIBBON.

Press the CALIBRATE button.

It will say LOAD BACKING. At this point you must REMOVE the tags completely.


It will then say REMOVE RIBBON.

Just pull the ribbon to the side so that it does not block the ribbon sensor.

After pulling the ribbon away from the sensor,


Hit Continue.

It will now say CALIBRATING PLEASE WAIT It will then display RELOAD ALL

Reload the labels, making sure to position the end of one label and the beginning of the next label between the red optical sensor.

Then, while keeping the label in that position, move the ribbon back to the normal position, and close the print head. Then hit CONTINUE. It will then display MEDIA AND RIBBON CALIBRATE

It will calibrate automatically at this point.

Hit the SETUP button.

Hit the NEXT/SAVE button.

You are all done.

Note that this is the intermediate way of calibrating the unit; normally it is done with the CALIBRATE button at the bottom of the front panel. If both of the above do not work, read below (in blue) FIRST-if that doesn't do the trick, then you can do a "hard reset" by powering the unit down, holding the PAUSE and the FEED button at the same time, and while holding them down, turning back on the power. This should only be used as a last resort, however, because it resets everything to factory settings. (NOT a good thing!)

Please be advised that if the intermediate calibration does not correct the issue, then you should use a bottle of 92% rubbing alcohol/Isopropyl alcohol (you can buy at CVS or any pharmacy for less than 2 dollars) and cotton swabs to clean both the top sensor and the bottom sensor-make sure to turn off the power FIRST, and make sure to allow a minute or so for the alcohol to dry after doing the cleaning. The combination of cleaning the sensor and doing the intermediate calibration procedure is about 95% effective.I am passing this on from experience. The first time we got the 'ribbion out' error, we had to call the big service company in excess of 400.00 to come out. So when she did the above and had it runing in about 2 minutes, I asked the serice person to let me document the procedure. So you get the benefit without having to spend the big bucks!

Zebra 105SL... • Answered on Jan 12, 2021

check if the 2 sensors behind the printhead are in the same vertical position (uper sensor -black plastic bit with screw) (bottom sensor - smal gray case with small wires), run sensor profile, and rum manual calibration.
check if ribbon is setup out from this sensors.

Zebra Printer... • Answered on Jan 12, 2021

Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.

Zebra 105SL... • Answered on Jan 12, 2021

Simply press the PAUSE button then press CANCEL. If you have sent a batch of 500 labels, though, you will have to press CANCEL 500 times. I usually just turn the printer off, cancel the job in the printer driver status box, then wait for all of the error messages to pop up.

Zebra... • Answered on Jan 12, 2021

Sounds like you're just in the wrong printing mode. Go into your front panel setup and search until you see

Press the arrow buttons until it says DIRECT THERMAL, then save and exit.

Zebra S4M... • Answered on Jan 12, 2021

In the printer setting-

Change the Print Method from - "Tharmal Transfer to Direct Thermal" and save it permanently

Zebra 105SL... • Answered on Jan 12, 2021

if in fact the ribbon is not out. check the ribbons is where the sensor sees it, if that doesnt work the ribbon sensor is bad

Zebra Office... • Answered on Jan 12, 2021

you need to do that in the software you are using to print with

Zebra Office... • Answered on Dec 02, 2020

It should be A to B USB fromat :) hope this helps :)

Zebra 2844-Z... • Answered on Oct 14, 2020

4 Easy Ways to fix Brother Printer In Error State Windows 10:- 1. Reboot Your Brother Printer. 2. Use the Parallel Port. 3. Connect Printer Via Ethernet wire. 4. Check and Re-connect to Wi-fi Network. If you are a Brother printer user, you may have faced a Brother printer in error state windows 10 problem. If you come over one, an error message will begin on your computer showing you your Brother printer in error state windows 10. The Brother Printer In Error State Windows 10 is an error usually displayed when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly, etc. above some applicable solutions to fix this error. If the problem remains, check this blog or call Printer Error support services to stop more printer damage the number is in this blog that is previously mentioned. printer-support-3-undefined-undefined-0_26.jpg

Zebra... • Answered on May 16, 2020


Zebra Office... • Answered on May 03, 2020

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