Ice maker and water dispenser not working

Is the ice maker working properly? There is a water filter in the refrigerator through which both the ice maker and water dispenser are supplied and over time it will slow down the flow and eventually block. Have you changed it recently? Often, ice cubes will get smaller as it blocks and the ice maker will also quit.
Also, have you checked the water supply line that goes to the ice maker and water dispenser? It should be a small diameter copper or plastic line that connects to the back of the refrigerator.
Ed

Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

if you have recently changed your filter, had the water turned off, or disconnected from the ref this is a common problem. you have air in your water line. fill 5-6 large cups of water or until it stops spurting and your drip should go away

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

The water dispenser in the door of my Kenmore side by side will not work. The ice dispenser does work. What do I need to do to fix it?
Thanks Kel

hi..
Your water inlet valve on the back where the water supply comes in is probably leaking. disconnect the water line coming out of it and see if you have a slow drip. Try the dispenser to see if it's just drips after use.

For the ice maker problem, Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.If it does, the problem is the ice maker and not the valve and line...

thank u
rate me!!

There can be many reasons for no water supply. Line feeding the refrigerator is clogged or blocked. The water control valve that turns water to ice maker and dispenser is defective or the water filter located inside your refrigerator is in need of change. I will be here to help you go through the steps. Let me know when you are ready, Thanks, Sea Breeze

one possible solution is that the ice maker water valve has failed (solenoid). I would try switching the wires on the water valves and see if water goes into the ice maker when you push the water dispenser button, if it does the valve is ok. If you go this far go ahead and fill the ice maker with water ( about half to two thirds full) switch wiring back as first found and see if maker will freeze and dump ice, if it does ok, if not the problem is probably in the ice maker.

Check the following:

Is the freezer door closed completely?

Is the ice storage bin installed correctly?

Is there ice in the storage bin?

Has the ice frozen in the storage bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the
ice bucket? Dump the ice cubes and clean the ice storage
bin.

Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.

Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:

Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.

The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

The water line freezes inside the freezer door. There is now an add-on water line heater you can install to thaw the line.