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GO ON LINE AND GET ALL THE UPDATES FOR THAT BLURAY AND GO TO THE BLURAY SETUP AND TAKE IT OFF 4;9 AND PUT IT ON 16;9 OR IF YOU HAVE A OLDERTV JUST DONT GET WIDE S. MOVIES FOR RIGHT NOW HOPE I HELPED U AND HAVE FUN
This is blue ray lens failure. this opticalAssembly has two separate reading lenses. there is one designated for Cd audio and CD_ROM reading and, the other is blue ray compatible. the blue ray lens in inoperable at this point. you will need to replace this lens assembly.
Hi hsaucier, Although you have a wide-screen television, it is possible the video you are viewing was recorded in an even wider format. The bars should be smaller than if you were viewing the same DVD on a TV with a 4:3 aspect ratio, but will likely not disappear unless you view the DVD at a zoom setting. Many movies are shown in theaters at a wider ratio than 16:9, and the Blu-Ray disc has probably retained the entire picture rather than cropping it to fit your screen. I recommend trying different viewing options that zoom in slightly. Be aware that this may cut off part of the picture from the left and right sides, but depending on your personal preference, you may not notice anything missing.
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