Sony PlayStation - Recent Questions, Troubleshooting & Support


Without knowing more, sounds like you need to check the PS3's WiFi settings to make sure the unit is really connected through your home internet service's router to the internet. Make sure the WiFi protocol on the PS3 and the WiFi password validate correctly in the Settings, and that they match that you have set on the WiFi setup of the ISP's router. With a mismatch here to the WiFi settings, nothing on the PS3 will connect to the internet. If it all checks out but the unit doesn't connect to WiFi, if other devices in your house do and you have matched the settings, could be an indication of a problem with the PS3 hardware, scope of which to help you resolve is beyond this forum.

Sony Playstation... • Answered on May 08, 2021


Can you give a little more information about your configuration? Are you connected at all? Do you know what is going on? Does your car have an automatic transmission? Do you have people hooked to the underground chopshop network? Have you relocated through a time portal? If you have, did you tell sony the problems people are having in the future with there PS3s? Did they commit you into an asylum? Did you call sonys tech support hotline? The number is 1-800-345-7669. I hope they can help you without having to unanswer your questions with more questions like these. If they don't know, I would suggest smashing it with a hammer.

Sony Playstation... • Answered on May 08, 2021


Common PS3 Error Codes and required Network Ports. Additional PS3 Error Codes: 80010514 - Dead BD lens. 80010516 - Dead BD lens (happens at different occasions, code above is more common). 80710092 - Connection error (usually the connection is dropped), you will be signed out of PSN. 8002AD23 - Unidentified error (cause unknown), happens in Burnout Paradise (when game starts) and sometimes SARPBC. 8002A227 - PSN account suspended. 8002A212 - error returned by the PSN servers during authentication (invalid version). 80029945 - Can't playback burn BDr movie (error in picture above) 80029946 - Attempting to play burnt Dual layer NTSC disc on a Pal ps3 (workarouns is to transfer files to ps3 via TVersity) (added 24th Sept 2007) 80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card) (added 15sept2007) 80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them) (added 04-sept-2007) 80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured (added 30thAug2007) 8003041F - An error occurred during the copy operation (using media server) (added27aug2007) 80010006 - An error occurred during the start operation (added 22aug07 - corrupted folding install) 80010007 - An error occurred during the start operation (added 17aug07 - during disc swap tests) 710102 - DNS Error; No DSN server available. 8013030 - System Error due to failed update download 80010001 - Major Error , Game ability stopped 80010017 - Can't start Blu-ray Game 80010510 - Will not play hard drive games - Cause unknown 80010516 - An error occured during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again 80029023 - Exchanging Key Information exchange has timed out 80029024 - "Cannot Obtain an IP address". 80029564 - Downloaded Game will not install - Cause unknown 80030920 - An error occurred during the copy operation. The file may be corrupt or there isnt enough memory. Try copying data from original source. 80031150 - System Settings Fail to Save - Possible Blue Screen "Setting information is corrupted.Pre 80031601 - Error Creating Account 80130203 - PS3 connects to internet but not to network - Typically means that the required ports are 80410418 - DNS Error 80710016 - Playstation Network is down. 80710092 - "An error has occured. you've been signed out from the ps network" -(connection dropped? 80710101 - Conneciton error 80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router 80710541 - The connection to the server timed out. press the x button to repair and restore default" 80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ 81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet. 8001050B - Will not play demo hard drive games, when blue-ray disc is inserted - Cause unknown 8001050D - An error occured during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again 80028EA5 - Unknown?? User cannot connect to PS3 network. Sony told the user to send the machine in. 80028ea6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 mintues, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sycn. Reconnect your power cable and flip the back swtich up again. Then make a new network connnection. 80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automactic, 80028f17 - Ps2 disc Boot Error , An error occured during the start operation; Ps2 game swapped using the eject function and then play pressed quickly -Backup ps2 game inserted again 80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode). 80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it 80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error 80029C68 - Corrupt data usually on external device 8002A10D - Unable to Add friend in XMB 8002A4A6 - Cannot load game to play online 8002A515 - Error Signing in 8002A548 - Unable to remain logged in - either to game or server 8002A705 - Unable to connect to server/host. Check router port configuration. 8002a71a - Possible NAT Error , Can log onto Game Server but can't join game and can't host game 8002b241 - DVI has no audio 8002F994 - To many people downloading the update just sit back until the morning around 5am - 11am and you should be able to get it. 8002F997 - Trying to Update the Firmware, copying to a file and installing from a USB drive falied". 8003051E - Game will not Save 8013013D - "A connection error has occurred" - May be to do with the SSID of the Router or signal strength if the conneciton drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can't handle WPA2 only WPA or none 8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security 8013030F - Check Router Page, SSID Broadcasting possibly off. 8013030F - Access Point not detected 80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed. 807101FF - An error occurred during communication with the server. This is a DNS error This is a DNS error 8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back swtich and remove the 80710B23 - PS3 Network is Down or PS3 Network is too busy to respond 80710D23 - Turn the PS3 off for a bit (30 minutes give or take) with the power toggle (not standby mode) 80029513 - Copyright Violation when attempting to install game 8003200D - Server side issue, much like the trophy syncing problems. 8001050F - System Clock Error. 8002A227 - You account has been banned, either temporary or permanently, (Check here for reason why you may have been banned). 80029780 - Unable To Activate System - You have reached the maximum downloads for an unactivated system. This will not affect systems that are already activated on your PSN account. 80010002 Invalid argument. 80010003 Invalid syscall number. A lot of the addresses in the syscall table at 0x2EB128 point to a function that only returns this value. 80010009 Operation not permitted. 8001002B Filesystem mounting failed.

Sony Playstation... • Answered on May 08, 2021


Every time I try to format my ps3 it says " An error occurred during the format operation. (8002F271) " What can I do to fix it???

Sony Playstation... • Answered on May 08, 2021


It looks like some of the wires got stuck there when you pressed the Home button some time ago thus causing it to think that you're pressing it, when actually something just got stuck. You might wanna bring that to the store where you bought it from to have it fixed.

Sony PlayStation... • Answered on May 07, 2021


Hello there.

To region unlock your Playstation 2 console you need an unlock DVD. Something like http://www.play.com/Games/PlayStation2/4-/94716/-/Product.html

Hope this helps.

Sony PlayStation... • Answered on Apr 06, 2021


Ok, it sounds like you are trying to create a sub-account. You must first create a main account, and make sure the address and all fields are correct, before it will allow you to create and use the sub-accounts. Then log into PSN via computer to ensure that everything was entered correctly. Then just sign in normally on the Playstation.

Sony Playstation... • Answered on Mar 31, 2021


All music placed on the PSP's memory stick must be placed in the folder labeled "MUSIC". Within this folder, you may place .mp3 or .wma files, or create another folder within the MUSIC folder (to separate by artist or album, for example).

Note that the music must be in either the folder MUSIC or in a folder inside MUSIC. In other words, you can't have the music in a folder that's in a folder that's in MUSIC.

Sony PlayStation... • Answered on Mar 10, 2021


DVDs have reigon codes. A PS3 sold in the US will only play DVDs and Blu-Rays that have a region code of 1. DVDs sold in Brazil have the region code of 4, so they will not work.

Sony... • Answered on Jan 31, 2021


Unlockable Characters Beat certain events in Master (Story) Mode.
Unlockable How to Unlock Chiyo Meet her Master (Story) Mode Chiyo with Puppets Beat Sasori True Form in Master (Story) Mode with her Deidara Beat Deidara in Master (Story) Mode Itachi Beat Itachi in Master (Story) Mode Kabuto Beat Kabuto in Master (Story) Mode Kisame Beat Kisame in Master (Story) Mode Orochimaru Beat Orochimaru in Master (Story) Mode Sai Beat Sai in Master (Story) Mode Sasori Hiruko Beat Sasori in Master (Story) Mode Sasori True Form Beat Sasori True Form in Master (Story) Mode Sasuke Beat Sasuke in Master (Story) Mode Yamato Beat Sai in Master (Story) Mode

Sony PlayStation... • Answered on Dec 19, 2020


disable the media servers. It works. I didnt believe it but it does every time.

Sony Playstation... • Answered on Dec 16, 2020


Hold in the select button while entering the numbers 7444. Otherwise the code won't work. If you do it correctly, it will delete the password and allow you to enter a new one.

Sony PlayStation... • Answered on Dec 01, 2020


Ok...this sounds crazy but it happened to one of my PSPs. I updated the firmware on my system and the menu started stalling and taking a long time to respond. I shut the PSP all the way down....holding the power button until the light shuts off (about 4 or 5 seconds)...Hold the R button and power the system on again (you should be in recovery mode)...go to CPU speed and make sure it is either set at "Default" or "222"....I belive 222 is the default setting....also make sure the UMD is also set at "Default" or 222....if you're going to use the UMD.

Sony PlayStation... • Answered on Oct 30, 2020


Do't worry. I have been using Outlook for seveval decedes and met similar error with my Outlook PST files before and got it solved with this Outlook PST Repair Software, the software extracts & restores those inaccessible Outlook items in a new .pst file and enables complete Outlook data recovery. Hope it helps too with your case.

Sony PlayStation... • Answered on Sep 07, 2020


You need to RESTORE FILE SYSTEM to correct that.
Follow this guide.

HOW TO GO TO THE RECOVERY MENU OF PS3 SYSTEM

1. Make sure the ps3 is plugged in (stand by mode).
2. Put out your usb cable for the controller and the controller itself (do not connect yet).
3. Hold down power firmly, ps3 will turn on and then turn off, release power button when it turns off.
4. Hold down power again, you will hear a beep and then a double beep, when you hear that double beep release the power button.
5. Now you should be seeing something in your monitor that say "Connect usb controller", do just that.
6. After connecting the controller press PS button.
7. You are now in the recovery menu.
8. To fix the problem of corrupt data you can choose #3.
9. If you want to format your hard drive choose #5. Be aware that this option will delete everything that is in your hard drive.
10. Remember that doing #3 and #5 is not 100% to fix the problem of corrupt data, I say about 70%.

Sony Playstation... • Answered on Aug 24, 2020


Just hold power button for 5 sec when it beebs let off! this resets your video and will now let the game work! I did not realize if your tv settings are changed some games will work while others give an error. this fixed the problem for me on Black ops! Good luck.

Sony Playstation... • Answered on Aug 21, 2020


it's probably the codec you're using. divx works nicely.

Sony Playstation... • Answered on Jul 25, 2020


It would be more easier to buy a new Playstation 4 console than to repair the current one that you have. East Starland games and Lukie Games and DK Oldies sell PS 4 consoles. download-undefined-undefined-0_4.jpeg

Sony PlayStation... • Answered on Jul 23, 2020


hi there,
the ps3 will only play dvd's from your region(e.g. region 1 usa, 2 europe etc..) So depending on where you got your dvd, if it's not the region as your ps3, the ps3 will not play the dvd. however the ps3 will play blu-rays and games from anywhere in the world as it plays region-free blu-ray discs. I know it's a pain in the neck, but you will have to find a region free dvd player to play that dvd. Hope this helps.

Sony Playstation... • Answered on Jul 22, 2020

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