20 Most Recent Sony Playstation 3 (PS3) Console Questions & Answers


When playing Red Dead Redemption

If a game freezes, then the problem is usually due to the PS3 overheating. The PS3 needs good airflow through the vents so make sure that you don't put it in a corner or in a place where the hot air won't linger around for long like near a window. Also, don't play for too long; give your PS3 a break every once in a while (1 minute breaks don't count) :)
8/12/2023 6:12:48 AM • Sony Playstation... • Answered on Aug 12, 2023

I can hear the music but people speaking sounds like they're faint and echoed

If you can hear the music in your PlayStation 3 (PS3) but people speaking sounds faint and echoed, there are a few things you can try to improve the sound quality: 1. Adjust the audio settings: Go to the PS3 menu and select "Settings" > "Sound Settings" > "Audio Output Settings." Choose the appropriate audio output settings for your system and TV or monitor, and make sure that the correct input channel is selected. 2. Check your connections: Make sure that all of your cables are securely connected to the PS3 and the TV or monitor. If the cables are loose, this can cause poor sound quality. 3. Check the game or movie settings: If you are playing a game or watching a movie, check the audio settings within the game or movie to ensure that the sound is optimized for your TV or monitor. 4. Adjust your TV or monitor settings: If the sound quality is still poor, adjust your TV or monitor settings. You may need to adjust the bass, treble, and other audio settings to improve the sound quality. 5. Use headphones: If none of the above solutions work, consider using headphones to listen to the sound from your PS3. This can provide better sound quality and reduce background noise and echoes. If you continue to experience problems with the sound quality on your PS3, you may need to contact Sony customer support for further assistance or repair. Take care and have a great day! -Alex
4/26/2023 5:36:59 AM • Sony Playstation... • Answered on Apr 26, 2023

My PS3 have error code 8002f334

I've seen this error code going around for the older PS3's. From what I can gather, it's a HDD issue that can't be cured easily. Here are the steps to take that I found, that seem to work for all PS3 systems.
  • take out the hard drive
  • connect hard drive to pc (running windows 7 64bit, but any windows os should work without other software)
  • open up disk management - in win7 it asked me to make a master boot record, so I did.
  • format in NTSF - that's right, NTSF - don't use quick format
  • shut down pc, take out hd, take usb drive too
  • put hd back in ps3, put usb stick in ps3
  • boot ps3
  • a screen will pop-up saying the hard disk have to be formatted
  • hold start + Select for 5 sec.
  • After formatting the system will restart and the update will start installing
  • configure your ps3 setup - done
  • Remember to get the latest firmware from SONY onto the USB drive.
4/1/2023 12:30:38 AM • Sony Playstation... • Answered on Apr 01, 2023

HDMI causes red lines (static?) on screen

im having the same problem to fix it i unhook my cable box (the video cables and the hdmi inputs to the tv) this stops the lines--try just the ps3 hooked to the tv and no other devices this should solve the problem--must be getting interference from some device
2/17/2023 2:19:51 AM • Sony Playstation... • Answered on Feb 17, 2023

Hello. sorry for disturbing but my game naruto

Hello tanoeluc23

Whenever a PS2 game is run in backward compatibility mode, there's always a chance of a problem arising.

There were/are problems with this series of games running on the PS3. You'll have to wait until either Sony or the games publisher release an update to rectify the situation.

12/26/2022 1:52:44 AM • Sony Playstation... • Answered on Dec 26, 2022

Hey can you please help me repair my ps3

it may be the type of system because the kind I might get is
12/5/2022 10:07:42 AM • Sony Playstation... • Answered on Dec 05, 2022

Can i use PS3 europe in the philippine, that have

Yes, the PS3's region doesn't matter since PS3 games and Blu-Ray movies are REGION-FREE meaning they can be played on any system from any country. I, for one, am a PS3 owner from the Philippines. My system is from Japan but I have and can play games from US, Europe, and Asia. You can even run imported games such as Japan exclusive games and play them with no problem.
12/2/2022 2:26:57 AM • Sony Playstation... • Answered on Dec 02, 2022

How much does it cost to repair a ps3 with a

If your not technically inclined, Sony will charge $149 as according to the people of this board:


or according to this page about $100:


My guess would be to take it to a local repair shop near you as they may not charge as much. The blinking lights that you are referring to usually mean the power supply has gone bad and power supplies don't run much. This guy thru Ebay has the power supplies for $50 and thats with free shipping. Don't know the guy personally but $50 seems reasonable if you know how to get into your ps3 and take out the old power supply and put the new one in.

Really its up to you. Its not hard taking the ps3 apart. Just taking a few screws out from the bottom and then a few from the top and taking the top cover off and exposing the ps3.

11/25/2022 9:52:29 AM • Sony Playstation... • Answered on Nov 25, 2022

How to remove disk from playstation3 console that will not turn on

1. First shut down the system by flipping the power switch in the back off. 2. Hold down the eject disc button. 3. While still holding down the eject button, flip the power switch to turn back on your PS3. 4. When the green light comes on, wait a few seconds then tap the eject button a couple times. The fan will run on full power and the disc will eject.
11/2/2022 11:15:58 AM • Sony Playstation... • Answered on Nov 02, 2022

"an error occurred during download operation" ps3 when i try to update ..please help

This Error code means there is a Network/Router error, try this to see if it corrects the problem, depending of on if you have a wired or wireless connection 1. WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : , DNS2 : ) > AUTO > DO NOT USE > ENABLE > X > X 2. WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : , DNS2 : ) > AUTO > DO NOT USE > ENABLE > X > X
10/25/2022 1:11:21 PM • Sony Playstation... • Answered on Oct 25, 2022

Ps3 not reading disk

i had the same problem. just fone sony tell them wats up and they will arrange 2 pick up ur faulty ps3 and replace it there and then!!

here is the number for sony if it has any help:

08705 99 88 77
10/4/2022 9:47:11 PM • Sony Playstation... • Answered on Oct 04, 2022

Unlock Uk ps3 to play region free blu ray dvd's

repair hack cheat and unlock ps3 yourself in less than 1 hour

10/4/2022 9:46:09 PM • Sony Playstation... • Answered on Oct 04, 2022

My PS3's hard disk file system is corrupted

This happened to my husbands PS3 also. He put it into another PS3 and reformatted it and then when he got home and put it back into his it asked him to reformat again and this did the trick. It's been working ever since. He called Sony and they wanted him to send back his hard drive and they would either fix or send him a "new" refurbished one for $150. I don't think so!!
10/4/2022 9:44:19 PM • Sony Playstation... • Answered on Oct 04, 2022

Need help with ps3 internet hook up

The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.
10/4/2022 9:43:16 PM • Sony Playstation... • Answered on Oct 04, 2022

PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

for mine i tried other fixes and they didn't work. Turns our my router had enabled security but the PS3 had forgotten the password (WEP key).

I turned off the WEP on my router and the PS3 suddenly found its connection.

To say I was getting stressed is an understatement, Sony should put something on their website, it seems like a really commonm problem to which people have no clear route to solution.
10/4/2022 9:40:21 PM • Sony Playstation... • Answered on Oct 04, 2022

Playstation 3 won't play games, dvd's or blueray movies

this has happen to me!! and i end up buying another ps3 and it end up the same!!! i fix both of them!!! and about over 200 consols with the same problem!!! this is what u do! you connect your control direct to your ps3. and then you hold the power button for 5 seconds!! the system will turn on!!!remove your finger for a second and hold the power button till you hear 2beeps then remove your finger and the system will shut off!! this is a manuel reset!!! the system will turn back on!! asking u to connect your controller!! you already have it connected. then it will give you about 6 options!! you will choose RESTORE FILES!!! your system will check for your system defaults!! then it will tell you that you have corrupted files!! and proceed with it!!! it will fix if you have problems with your controls,if it doesnt play games,blue ray,if it freeze, system shutting off,icon problems,only playing sertting games or movies!!! if you have problems or any question feel free to ask!! i know is fustrating!!!
10/4/2022 9:39:22 PM • Sony Playstation... • Answered on Oct 04, 2022

PS3 won't play blu-ray games

follow this link http://www.youtube.com/watch?v=5pVJ3q_MGIM
and then use file restore
9/6/2022 7:33:47 AM • Sony Playstation... • Answered on Sep 06, 2022

No sound from HDMI to PS3

go under system setting-->select sound settings-->select audio output settings -->hit x on hdmi-->hit x on automatic-->hit x to enter. This solved the issue for us :)
8/12/2022 6:29:26 PM • Sony Playstation... • Answered on Aug 12, 2022

Hi, i have just done

Sony are either doing a maintenence update or trying to fix the latest update bug that is stopping people from logging on. It will be fixed so give it some time and try again later.

Hope this helps
7/8/2022 7:43:27 AM • Sony Playstation... • Answered on Jul 08, 2022

How can I reset a PS3 red screen of death(sic)?

PS3 piggy or gen2 slim. Slim is better. got slim.?or super slim??????????bought it dead or failed out of the blue and worked great for years?lots of causes.overheating from all vents full of lint inside too.the sony play station ,3 has tricky hidden vents, that are pesky to see and clean. out.the huge fan and huge heatsink fins must be fully clean.orbad PSU module. (power supply module inside)bad main board (mobo)or shorted BR ODD drive ( optical disk drive)or shorted hdd (mines SSD)best is have 2x, PS3. so you can swap parts, like I just did.gee they're cheap now used.if bought like that dead, vast more, I have a list.in that case mostly using wrong parts caused.see the 2 models ps3 herehttps://en.wikipedia.org/wiki/PlayStation_3_modelssee evolution ?three versions and parts top NO MIX> at all.
7/2/2022 11:30:01 AM • Sony Playstation... • Answered on Jul 02, 2022
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