HP Photosmart D7260 Printer Logo
Joan Gosliner Posted on Nov 26, 2008
Answered by a Fixya Expert

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My printer only prints gibberish and keeps spitting out multiple pages until I remove paper.... HELP!

1 Answer

JDTec

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  • HP Master 4,338 Answers
  • Posted on Nov 26, 2008
JDTec
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Joined: Sep 24, 2008
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With the printer on, pull the printer's AC plug from the wall.
Then power down the computer.
Wait 30 seconds, turn the computer on first.
Put the printer's AC cord back into the wall.
After the computer has booted to the desktop, turn the printer on. This should clear the issue.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

  • stac s Nov 11, 2010

    Argh - I tried this and no success.. do you have any other suggestions?

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When paper is feeding into the printer it takes to many pieces

If the printer is picking up multiple sheets of paper, follow the recommendations below:
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  • Ensure media is not loaded too far and extending past the In tray.
  • Store all media in a dry, cool place. Humid climates will see this issue more often.
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If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
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  4. NOTE: Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door. Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
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I've had issues with the PCL6 drivers before doing this and I usually install the PCL5 drivers instead.

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Too Much Paper

2 possible solutions.
1 The paper itself. Check that the paper tray is not overfull. this can cause multiple sheets to feed through. Also make sure that you use good quality paper suitable for the particular type of printer. Always keep the paper dry Damp (not wet) paper will also cause the sort of problem you describe. another good reason for not keeping to much paper in the paper tray. Paper will keep better in the packet than in the tray. Always store the paper in the packet in a warm dry place. I keep mine near a radiator and away from the Air con.

2. The printer driver. Download the latest driver for your printer from the manufacturer and update the printer driver, via the control panel/printers. If you don't know how to do this you can simply uninstall the printer and then install it again using the new printer driver.

Good Luck
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