HP Photosmart... • Answered on Feb 13, 2018
HP Photosmart... • Posted on Nov 01, 2017
HP Photosmart... • Answered on Mar 26, 2014
HP PhotoSmart Office Equipment &... | Uploaded on Oct 20, 2013
HP PhotoSmart Office Equipment &... | Uploaded on Oct 20, 2013
HP PhotoSmart Office Equipment &... | Uploaded on Oct 20, 2013
HP Photosmart... • Answered on Sep 12, 2012
HP Photosmart... • Answered on May 16, 2012
HP Photosmart... • Posted on Jan 21, 2012
HP Photosmart... • Posted on Dec 26, 2011
HP Photosmart... • Answered on Nov 07, 2011
HP Photosmart... • Answered on Aug 09, 2011
HP Photosmart... • Answered on Jun 17, 2011
HP Photosmart... • Posted on Mar 08, 2011
HP Photosmart... • Posted on Feb 22, 2011
HP Photosmart... • Answered on Feb 08, 2011
Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced. Hope this helps. Please rate my response.Thanks.Have a good day
HP Photosmart... • Answered on Dec 31, 2010
117 questions posted
Usually answered in minutes!
1,872 Questions
1,440 Questions
898 Questions
485 Questions
510 Questions