There are two things that can cause an upright vacuum to stop working
A: Air Flow or Suction-Make sure that the air flow is not impeded by a clog, full bag, or dirty filter.
B: Agitation- Make sure that you have a good belt, the roller is engaged, and that the height adjustment is set appropriately. Most vacuums need a belt change about every six months whether it is broken or not.
You may want to ask a more specific question with your make and model number included.
Hope I could help
Good Luck
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