Konica Minolta Magicolor 4690MF Multifunction Laser Printer Logo

Related Topics:

A
Anonymous Posted on Mar 30, 2012
Be the first to answer

Smtp sending error

Hai, I'm getting a "010A:[SMTP] Password error" when trying to send a scan via e-mail address. How can I fix it?

Answer This Question

5 Related Answers

A

Anonymous

  • Posted on Mar 09, 2008

SOURCE: Cannot scan to email Konica Minolta 250 Bizhub

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.

Ad
A

Anonymous

  • Posted on May 19, 2008

SOURCE: Cannot Scan To E-Mail

How to set up the machine for SMTP authentication. There is no selection to enter the information in network setup on the machine.
Solution
CAUSE: Incorrect soft switch setting.
SOLUTION: Perform the following:

1. Touch utility button
2. Admin. Management
3. Admin. 2
4. Software SW
5. Enter the soft switch mode 380. Set bits 6 and 2 to 1.
6. Re-start the machine. The SMTP settings will now appear in the network setup of the Admin 2 mode to allow entry of the user name and password.

A

Anonymous

  • Posted on May 28, 2008

SOURCE: Bizhub 350 error code EA3226 when trying to scan to email

I changed the SMTP address from a name to an IP and that resolved it for me.

Anonymous

  • 167 Answers
  • Posted on Jun 09, 2008

SOURCE: Can't get the setup correct to Scan to Email

The basic requirements are:

The copier must have a valid email address to log in to the server and send messages.

Your network settings must reflect the server and protocol being used.

Usualy mimicing the settings from a computer works as it is basiclly the same thing.

The device should give you different errors if it cannot locate the server as compared to unable to log in.

Manuals:
help.bt.konicaminolta.ca

Anonymous

  • 210 Answers
  • Posted on Jul 09, 2009

SOURCE: how to set scan for a new person on bizhub c351

If you know the ip address of the copier printer, it will be easier for you to add e-mail address. open the internet browser and type in the ip address. admin password 12345678. or use public. Click the scan tab.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...
You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.
Read full answer
Nov 04, 2013 • Xerox WorkCentre M20i All-In-One Laser...
1helpful
1answer

Can't send message from outlook express just receive the following:The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was...
It is possible that your OS is infected with a malware or virus. The outlook files could be affected and so it might be necessary to reinstall the OS and the outlook once again, then configure your settings with the mail id and password so as to receive and send from your server.
Try and scan the PC for possible virus , run a check to confirm for registry files loss.
Read full answer
Oct 01, 2011 • Acer Computers & Internet
0helpful
1answer

What does this mean (The host 'smtp' could not be found. Please verify that you have entered the server name correctly. Subject 'happy thanksgiving', Account: 'pop2', Server:...
When you want to send mail, your mail agent (e.g. Outlook or Opera Mail or Firebird) tries to authenticate with an SMTP (simple mail transfer protocol) server so it can send the mail.

You need to fill in the actual server name, account, port, and password for your ISP's smtp server so you can send mail. You receive mail via a different protocol, commonly pop3.
Read full answer
Aug 15, 2011 • Computers & Internet
2helpful
1answer

I get "Send Error (SMTP)"
It took me a while to figure this out. Your 3220 must be connected to ethernet (I havent tried it with the 3220 connected directly to the computer). Also, this works with a free email with domain Godaddy account, so YMMV.
1. Open your web browser and navigate to the 3220's CentreWare IS. 2. Click on "Protocol/SMTP Server" 3. Check "Host Name" 4. Type smtpout.secureserver.net/80 for server/port 5. Check "SMTP requires authentication" 6. Enter your username/pw 7. Click "Save Changes"
If you are asked for a username/pw to save the settings, the 3220's default are admin/1111.
Now click on "E-mail/E-mail Setup" on the navigation. Make sure your default [From:] address is your sender email address (they must match). Click "Save Changes"
As a final recommendation, I strongly suggest that you create your address book (E-mal/Local Address Book on the navigation) to make it easier to send by email, otherwise you will have to manually enter email addresses using the 3220's keypad (very slow!). Create groups for sending scans to several emails without having to select each individual email from the 3220's panel (also slow!).
Hope this helps.
Read full answer
Dec 31, 2010 • Xerox WorkCentre 3220 All-In-One Laser...
1helpful
1answer

I'm trying to figure out how to scan a document and send it to email using an IKON (Canon) imagerunner C3220 copier? Is this possible?
The following steps will allow you to send and receive E-mail: 1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
2. Enter into the Network Settings and Select E-mail/I-Fax.
3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: mail_server.organization.company.com. Then enter the email address that will be the default sender in the SMTP Address field.
4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).
5. Reboot the device.
* Note - AUTHENTICATION ISSUES -
-If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
- For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.
Read full answer
Apr 14, 2010 • Canon imageRUNNER C3220 Color Copier
0helpful
2answers

Can recieve e mails,cannot send or reply to in-comming mail.all messages come up as failed delivery.no problem when first connected
1. Change the settings in your email software so that the email account you're using designates an Outgoing Email Service that your internet service provider won't block. Your internet service provider should provide you with the address of an acceptable Outgoing SMTP Mail Server. This information is often listed on their website; if it isn't, call their technical support and ask them the address of their Outgoing Email Server. Then go into your email software and change your current Outgoing SMTP Address to the one your ISP requires.
2. After you designate a SMTP address not restricted by your ISP, you may still receive the following error:
Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Now you are reaching the Outgoing SMTP Mail Server, but it won't process your request without further authorization. You will need to go into your Email Software and find the setting that indicates that your Outgoing SMTP requires further authorization. Select this setting and enter the username and password required by your ISP (or reqired by who ever is the administrator of the Outgoing SMTP Mail Server that's not blocked by your ISP). For example, at the time this article was written MSN Internet Service's SMTP Address was: (secure.smtp.email.msn.com). However, this email server won't allow you to use it unless you send your MSN username and password along with your request to send email.
Read full answer
Feb 22, 2010 • Computers & Internet
0helpful
1answer

I want to send an email when a blue window pops up but dont know if my yahoo is pop3 or imap server? i also need incoming and outgoing e-mail server HELP
Incoming mail server settings

•POP server: plus.pop.mail.yahoo.com
•Use SSL
•Port: 995

Outgoing mail server (SMTP) settings

•SMTP server: plus.smtp.mail.yahoo.com
•Use SSL
•Port: 465
•Use authentication
•Account Name/Login Name: Your Yahoo! Mail ID (your email address without the "@yahoo.com", for example, “testing80”)
•Email Address: Your Yahoo! Mail address (for example, [email protected])
•Password: Your Yahoo! Mail password

Troubleshooting tips

If you still can’t send Yahoo! Mail from your mail program, you may be accessing the Internet through an ISP that is blocking the SMTP port. If this is the case, try setting the SMTP port number to 587 when sending email via Yahoo!'s SMTP server.

Your email program gives you the option of either deleting your Yahoo! messages from the Yahoo! server after downloading them into your mail reader, or leaving them on the Yahoo! server so you can see them online in your Yahoo! account, too.
Read full answer
Jan 19, 2010 • Yahoo Mail
0helpful
1answer

Ricoh Aficio 1075 - SMTP error message
To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.

On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.
Read full answer
Apr 18, 2008 • Ricoh Aficio 1013F Copier
1helpful
3answers

Sharp AR-M450 can't scan to e-mail
Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed
Read full answer
Mar 27, 2008 • Sharp AL-1641CS Laser Digital Copier
Not finding what you are looking for?

View Most Popular

Magicolor 4690MF Multifunction Laser Printer

  • Office Equipment & Supplies

Related Question

Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...

  • Xerox WorkCentre M20i All-In-One Laser Printer

237 views

Ask a Question

Usually answered in minutes!

Popular Questions

Hp 4250n, 49.4c06 service error

Konica Minolta magicolor 2400 Laser...

Waste bottle full...can i empty it and how??

Konica Minolta magicolor 5430 DL...

Windows 7 drivers for minolta magicolor 2300dl?

Konica Minolta magicolor 2300DL...

Konica Minolta 2490MF - Paper size error

Konica Minolta magicolor 2490MF...

Konica minolta size media error

Konica Minolta magicolor 2490MF...

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Konica Minolta Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
Facsimile.pdf. user-manual-Magicolor...

Magicolor 4690MF...

PDF Manual
PrinterCopierScanner.pdf....

Magicolor 4690MF...

PDF Manual
Reference.pdf. user-manual-Magicolor...

Magicolor 4690MF...

Loading...