Acer Computers & Internet - Recent Questions, Troubleshooting & Support


If you hear a quick click of the dvd/cd unit, and the reboot sequence restarts all over again, endlessly. Most likely this solution will work for you.
1 Unplug the power.
2 Flip the laptop over.
3 Slid the "lock" for the battery so you see red (or the battery is in unlock).
4 Push the other slider mechanism to remove the battery, and slip the battery out of its holder.
5 Take a small Phillips head screw driver and remove the screw in the middle of the back of the laptop.
6 Slide the DVD/CD player out from the side of the laptop.
7 Complete the battery reinstall in reverse steps, plug in the A/C adapter.
7 Power up the laptop.
! Viola - No more boot loop issue.
Now you need a new DVD/CD unit (or you can try to put it back in, sometimes they start working due to a poor connection).
Why? The DVD/CD player in this laptop is a convenient place to pick the laptop up. It gets jostled around a lot. There's also a lot of heat generated right near the units. They also have poor hold down and connections as you will witness, once removed. It is a part of the boot process to check its operation, no work, no boot, it doesn't communicate well either. So it just keeps rebooting not telling you why. Since the player doesn't work, you can't use your recovery discs, lol.

Acer Aspire 5742... | Answered Yesterday


install the plug ins

Acer Aspire 4315... | Answered on May 29, 2020


series is 9300

9300-3375
Driver Category Vendor Description Version Size Date Audio Realtek Audio Driver 6.0.1.5322 33.0 MB 2008/12/02 Download Bluetooth Broadcom Bluetooth Driver 6.0.1.3500 44.1 MB 2008/12/02 Download Camera Acer Camera Driver 6.96.0.15 12.6 MB 2008/12/02 Download Camera Bison Camera Driver 6.32.700.01 8.9 MB 2008/12/02 Download Camera Suyin Camera Driver 5.7.19.0 16.5 MB 2008/12/02 Download CardReader TI Card Reader Driver 2.0.0.6 4.9 MB 2008/12/02 Download Chipset NVIDIA Chipset Driver 1 48.2 MB 2008/12/02 Download Modem Foxconn Modem Driver 7.60.0.0 2.1 MB 2008/12/02 Download SATA NVIDIA SATA Driver 5.10.2600.0930 444.9 KB 2008/12/02 Download TouchPad Synaptics Touchpad Driver 9.0.3.0 4.9 MB 2008/12/02 Download VGA NVIDIA VGA Driver 97.55 34.2 MB 2008/12/02 Download Wireless LAN Atheros Wireless LAN Driver 7.2.0.152 2.8 MB 2008/12/02 Download Wireless LAN Broadcom Wireless LAN Driver 4.102.15.53 2.9 MB 2008/12/02 Download
  • Documents
  • BIOS/Firmware
  • Patch
  • Application
  • O.S.
  • Category Vendor Description Version Size Date Audio Realtek Audio Driver 6.0.1.5322 33.0 MB 2008/12/02 Download Bluetooth Broadcom Bluetooth Driver 6.0.1.3500 44.1 MB 2008/12/02 Download Camera Acer Camera Driver 6.96.0.15 12.6 MB 2008/12/02 Download Camera Bison Camera Driver 6.32.700.01 8.9 MB 2008/12/02 Download Camera Suyin Camera Driver 5.7.19.0 16.5 MB 2008/12/02 Download CardReader TI Card Reader Driver 2.0.0.6 4.9 MB 2008/12/02 Download Chipset NVIDIA Chipset Driver 1 48.2 MB 2008/12/02 Download Modem Foxconn Modem Driver 7.60.0.0 2.1 MB 2008/12/02 Download SATA NVIDIA SATA Driver 5.10.2600.0930 444.9 KB 2008/12/02 Download TouchPad Synaptics Touchpad Driver 9.0.3.0 4.9 MB 2008/12/02 Download VGA NVIDIA VGA Driver 97.55 34.2 MB 2008/12/02 Download Wireless LAN Atheros Wireless LAN Driver 7.2.0.152 2.8 MB 2008/12/02 Download Wireless LAN Broadcom Wireless LAN Driver 4.102.15.53 2.9 MB 2008/12/02 Download

    Drivers and Manuals

    Acer Computers &... | Answered on May 26, 2020


    You can use this tool to help installing the drivers directly on you pc


    DRIVER ROBOT

    Here's how to do it.

    * install the software and run the program after installation.
    * if ask for Key registration, just enter this code : JCCQ-MAKC-KACK-6TSE-BN35
    * Tick "Scan" to begin (it will detect all drivers that needs to be update
    * click start to begin downloading (you can choose which driver you want to download)
    * click "Install" and it will automatically install on your pc.

    This are the supported drivers :

    * Sound card drivers
    * Printer drivers
    * Video card drivers
    * Motherboard drivers
    * Webcam drivers
    * Wireless drivers
    * Bluetooth drivers
    * FireWire drivers
    * Ethernet drivers
    * Windows XP drivers
    * Windows Vista drivers
    * USB drivers
    * Chipset drivers
    * AC97 drivers
    * DVD drivers
    * Router drivers


    Acer Aspire 6920... | Answered on May 26, 2020


    Go to videohelp.com and read up on region settings.Lots of info there.

    Acer Computers &... | Answered on May 19, 2020


    Repair laptop hard drive is not detected

    Solution 1
    1. Open the hard drive cover (remove two screws)
    2. Remove the hard drive screws, then slide the hard drive (see the arrows)
    3. Wait 15 minutes, then plug the hard drive
    4. Turn on the laptop.

    10_15_2011_12_15_26_pm.jpg

    10_15_2011_12_16_00_pm.jpg

    Solution 2
    1. Remove the hard drive
    2. Clean the gold layer with a pencil eraser
    3. Plug the hard drive, then turn on your laptop


    10_15_2011_12_17_17_pm.jpg

    Solution 3
    1. Remove the hard drive
    2. Plug jumper on the hard drive
    3. Plug the hard drive, then turn on your laptop

    10_15_2011_12_17_58_pm.jpg

    Solution 4
    1. Remove the hard drive, plug the external cable.
    2. Connect the hard drive to another computer, with USB connection
    3. If the hard drive can be detected, eject the hard drive
    4. Plug the hard drive to the laptop, then turn on
    Intended to make the hard drive can work with the help of another computer


    10_15_2011_12_27_05_pm.jpg

    Solution 5
    1. Remove the laptop hard drive
    2. Plug the laptop hard drive to my PC.
    SATA1 - PC hard drive
    SATA2 - Laptop hard drive
    3. Boot the computer from a PC hard drive
    The purpose of using a PC computer main-board as drivers of the laptop hard drive.


    10_15_2011_12_32_25_pm.jpg

    I hope this information helps. Thank you for using FixYa!

    Acer Aspire One ... | Answered on May 17, 2020


    Here's something to try:

    1) Make sure you are inserting your DVD in a DVD drive. (Usually has a DVD logo on the tray.)
    2) With the computer on, insert a DVD in the DVD drive and wait for a box to pop-up. (If a box does not pop up, Go to "My Computer" and double-click on the DVD drive.)
    3) Choose to open in a software capable of playing DVDs. (Windows Media Player, PowerDVD, ect.)

    If the the software does not play the DVD, this could indicate a missing codec or a hardware problem.

    Acer Computers &... | Answered on May 15, 2020


    The specifications of this laptop states that it has a Dual layer DVD R/W drive. This drive can only play DVDs and CDs but not BluRay discs and it can burn single and dual layer DVDs and CDs.

    Acer Aspire... | Answered on May 14, 2020


    well make sure that the drivers are properly installed? go into the device manager to see that the proper drivers are there if not do an update if available for those drivers, seek a professional if you do not know how to go about it.

    Acer Aspire One ... | Answered on May 14, 2020


    Understanding and using Microsoft Outlook Express - Download and Install What is Outlook Express? - Free email client Outlook Express is an email client. In non-technical terms, it is a program that lets you send and receive emails from your computer. It is one of the most popular email clients in the world simply because it comes free with Internet Explorer (and the Windows operating system). Now Internet Explorer comes bundled with Windows which is the most popular operating system and it soon became the browser of choice on most desktops since it had some great features when compared to its nearest competition, Netscape Navigator (at that time). So as Internet Explorer became popular the usage of Outlook Express as the default email client increased to make it the leading email program on the Internet.
    From where do I get Outlook Express? - It's a free download If you don't have Outlook Express, you can simply download the latest version of Internet Explorer. Outlook Express email client will be installed on your system once you install the browser.
    Outlook Express Homepage - http://www.microsoft.com/windows/oe/.
    What does Outlook Express actually do? Outlook Express allows you send and receive emails from your computer. The good thing about Outlook Express (or any decent email client from that matter), is that it lets you store the sent and received emails on your system. Thus, Outlook Express acts like a emailing center via which you send, receive, store and collate emails.
    What is the difference between Outlook Express and Outlook? Outlook Express, as I mentioned, comes free with Internet Explorer or Windows operating system. It's a lean and mean email client. Microsoft Outlook on the other hand is an email client but comes at a price. To justify the cost of the software, Microsoft Outlook has tons of features and functionalities which are not present in Outlook Express.
    How is Outlook Express different from an online email service? The difference between Outlook Express and an online email service such as GMail, Hotmail, Yahoo! etc. is that it lets you browse, read and compose emails from your computer even when you are not connected to the net. To download emails, you do need to connect to the Internet. Email messages are actually stored on your system, so, you can still read the emails you have received and sent in the past. An online email service works ONLY when you are connected to the net.
    Another great feature of Outlook Express (and any other email client worth its salt), is that it lets you read and write emails at your leisure. Let us say you are traveling from Philadelphia to Chicago. You download all your emails via Outlook Express in Philadelphia and then board the flight to Chicago. Now when you open your laptop on the plane and start Outlook Express, you can not only read emails but also write replies and compose new emails. Outlook Express will store all these replies and new emails on your system. Now when you arrive at Chicago, connect to the Internet and open Outlook Express, the program will send the stored email messages.
    Outlook Express also lets you segregate email messages into folders. For example, all new emails are stored in the Inbox folder, the emails which you have sent to people will be stored in the Sent Items folder and any emails that have yet to be sent are stored in the Outbox folder. In addition to these three folders, Outlook Express has two more folders. These are the Drafts and Deleted Items folders. The Drafts folder stores email messages that you have composed and saved while the Deleted Items folder contains all the deleted emails. [Note: in order to completely delete the emails from your system you need to empty the Deleted Items folder.]
    You can also create folders inside the Inbox folder to further segregate email messages.
    FYI, you can configure Outlook Express to segregate incoming email into different folders using rules and filters. For example, potential spam can be junked directly into the Deleted Items folder.
    What kind of email accounts can I use in Outlook Express? Outlook Express can be used for any POP3 or IMAP email account. POP3, which stands for Post Office Protocol 3, is a set of rules with which one accesses and downloads emails. IMAP (Internet Message Access Protocol) is a set of rules with which emails are assessed.
    If you have a web site hosted on a server, most likely the hosting package would come with a few POP3 email accounts. Thus, [email protected] would most likely be a POP3 email.
    Can I receive emails from online email services in Outlook Express? Online email services such as Gmail provide free POP3 access to the email account; you should read configure Gmail account on Outlook Express if you want step-by-step instructions on how to do that. Hotmail used to have this feature but it has since discontinued it. Other popular online emails services might charge a small fee for POP3 access.

    Acer Aspire One ... | Answered on May 14, 2020


    According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
    The specs of the DVD drive are as follows :-
    Optical Storage
    • Type DVD±RW (±R DL) / DVD-RAM - Integrated
    • CD / DVD read speed 24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
    • CD / DVD write speed 16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
    • CD / DVD rewrite speed 16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)

    Acer Aspire... | Answered on May 07, 2020


    try best player program, it does not have region-check

    Acer Aspire... | Answered on May 07, 2020


    If this is the promblem with any music player in your computer than their is no sound driver installed or some sound files are missing to check if the sound driver is installed you can open the control panel---->sounds and check if the driver is installed if it is not you must install it using the motherboard CD that came along with your Pc

    Acer Veriton... | Answered on May 07, 2020


    sure you have blue ray?

    Acer Computers &... | Answered on May 07, 2020


    The computer needs a video Codec to be installed before you can play DVD movies. Please click on this link and download a video Codec.

    Free Codecs
    www.free-codecs.com/index.htm

    Acer Aspire... | Answered on May 07, 2020


    I would suggest uninstalling all drivers and try running it as a generic drive and it should retain its blue ray playback abilities then i would suggest using a good program like power dvd 11

    Acer Aspire... | Answered on May 07, 2020


    Chances are that your laptop has a CD burner and a DVD rom which only reads DVD's but will burn regular CDs

    Hope this helps

    Acer Aspire 3680... | Answered on May 06, 2020

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