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Ian Raffo Posted on Oct 16, 2006
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Water Leak I have had my machine for 15months now and water has started to flow out of the soap tray, when the machine starts a rinse water comes back up the pipe from the drum into the soap tray and flows out of the front of the machine.

  • Ian Raffo Oct 31, 2006

    Tried to see if anything blocking, but I dont have that type of problem, water comes back into the soap tray when the washing is spinning, then floods out of the front of the soap drawer.

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  • Master 878 Answers
  • Posted on Oct 16, 2006
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Joined: Apr 16, 2006
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Raf, remove the soap dispensor and check to see if you have a bottle cap gasket blocking the fill port. Just use your finger and probe around where the port is. Catriver..post back.

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How to fix leak from soap dispensor

I assume you have water coming out of the dispenser and running down the front of the machine. You probably have a build up of soap powder in the water inlet and it is restricting the flow and backing up.
Soap powder is only partially soluble in cold water and a residue of undissolved powder builds up over time, one of the reasons I use a liquid detergent. Remove the dispenser tray, it should pull out fairly easily with just a little resistance. Try and clear any blockages, hot water is best as it dissolves better. Clean the tray you have removed and re-assemble.
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Water leaks from my detergent dispenser from my front loader washing machine?

This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do you have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.
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We had water pour out of the dispenser of our Kenmore HE2 washer. hot water helped us for one load then i realize that a trapped rag was the problem We were actually able to pull the face cloth out of the intake tube without taking everything apart!
opened the washer door and feel around inside the rubber seals to find where the intake tube connects to the drum (upper-left side). felt a small bit of cloth sticking out of the tube and were able to slowly work it out by pulling back and forth. and pulled it completely out thats all it was try this
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This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.
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you can try pulling the soap tray out and clean all the old detergent and softener in there. they do clogged the outlet of water for the water to overflow.

check also where the soap box is inserted. it would also have lots of dirt.

tnx 4 using fixya,

drcool
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I have th same problem, apparently a possible cause could be a partially blocked pump filter. Just trying to get infoon where this is and how to get to it though.
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