Hotpoint Washing Machines - Recent Questions, Troubleshooting & Support

Hotpoint has for each washer model a fairly detailed and informative instruction manual. For the WF860, it is available online: - there is a troubleshooting section on pages 24 and 25. Try to fix the problem using the manual.

Hotpoint Ultima... | Answered on Feb 21, 2020

Hotpoint Washing... | Answered on Feb 16, 2020


Hotpoint Washing... | Answered on Jan 14, 2020

f-05 usually relates to either the pump being blocked or the sump of this particular model being full of coins, color catchers etc.

first keep it simple, ensure outlet hose is not blocked or kinked....but if not follow these steps

  • To sort this isolate from mains
  • take off back inspection panel.
  • tilt machine forward- get sum1 to hold it for u.
  • The sump is the black hose attached to drum.
  • place a basin under this and loosen jublie clamp using star head screw driver/ 8mm socket,
  • pull sump downwards and remove any blockage.
  • note the plastic ball is part of the sump assembley.
  • refitt the sump again and tighten clamp, pull down firmly on sump to ensure fitted correctly
if there was nothing in the sump it is sumthing jamming the pump, hairgrip, nail, etc.

tilt machine forward as above with a basin ensuring isolated from mains power
  • pump is attached to other end of sump hose, right side of machine as you look in the back.
  • using flat screwdriver lift plastic tag up and slide pump assembley to the left releasing it from base of machine
  • clip of plastic cover from top of pump
  • remove wires from pump
  • u should now be able to turn pump around so u can see 3 hex head screws
  • remove screws taking note of the position of pump
  • remove pump and clear blockage
  • reverse steps to reassemble
if this does not sort it poss a new pump needed

Hotpoint Washing... | Answered on Jan 05, 2020

The User Manual for this model was of no help ... other than to suggest unplugging the unit which you already did ...
I could not find specific error codes for your model ... but F06 on Hotpoint washers in general have two definitions for F06:

F06 - Door lock fault
Issue: Washing Machines door cannot be opened or closed / when the door is closed the machine the programme will not start.

F06 - Program selector dial

Since you are having door issues ... then I would say the door lock is indeed the problem.
Check to make sure there is not any debris in the door lock insert, but my guess is that is not your problem.
It could be the latch on the door or the lock switch mechanism in the machine housing. Odds are it is the locking mechanism

Here is a Hotpoint You Tube on how to replace ... but it is not for your specific model

Good luck with your troubleshooting!

Hotpoint Washing... | Answered on Oct 31, 2019

with the gas still off, remove the offending part, and replace it. Depending on the model, they can be easy to replace, or some are difficult. Some have no wires, others will. It's possible the part can be repaired, but finding someone with the know how and tools to do so will be difficult at best. Hopefully you have somewhere reasonably close that sells parts.

Hotpoint Washing... | Answered on Oct 23, 2019

From the information you have supplied, I suspect that the door interlock switch may be faulty. But without more information, it is difficult to be certain.
I hope this helps?

Hotpoint Washing... | Answered on Sep 10, 2019

Is it in demonstration mode ..... look at your instruction booklet to stop demonstration mode. They are similar but vary with model types and numbers.

Hotpoint Washing... | Answered on Sep 08, 2019

Unplug it from electric socket to see if that unlocks it.

Hotpoint Washing... | Answered on Aug 22, 2019

clean the glass inner door @ the bottom. one strand of hair can cause it to leak. if that wont work inspect the bellows (door seal)

Hotpoint WMA32... | Answered on Aug 17, 2019

It seems that the door cannot be locked.
Check that the door closes correctly and you hear the click when it closes. If this is ok and you cannot start any cycle but continue hear clicking, then you have a problem with the door lock latch and needs to be replaced. Here is a video of how you can do it after you buy the spare part, according to the model and serial number of your appliance. The video is for a different brand of washer but don't worry the process is exactly the same!
If you think you can't fix it your own, you should call an engineer.. Washer Door Lock Assembly part 131763202 How To Replace

Hotpoint Washing... | Answered on Aug 01, 2019

Most likely the main oven element has blown. A new element will cost about £20-£40, and if you're reasonably competent you can swap it in around 15 minutes. Turn the power off, undo the screws holding the element and pull it out. Carefully disconnect the push on terminals and take the element out. You probably won't even need to test the element with a multimeter, as you'll easily see if it's blown as the insulation will have blown off. nb. You may have to remove a cover before you can get at the element but should only be 4 screws max. Refitting is reversal of removal, just make sure the wires don't fall back behind the oven casing before you reconnect them!

Hotpoint Washing... | Answered on Jun 26, 2019

Ok that might be for your filter it might be full. You can check that from inside the shell or should be one the tub.

Hotpoint Washing... | Answered on Jun 13, 2019

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