The CD drawer won't open - gives error 0101

It is a motorized drawer and I doubt it likes being opened manually. It would need to be repaired professionally due to the inherent dangers of microwave energy. The drawer motor would be operated by a relay.

Did you read any reviews before you purchased it?

IanFromOhio a year ago
Thumbs Down

- Looks great but features are bad.

Drawer microwaves and this model in particular look great. We did a big reno in December and this is now in the island. Looks good and functions as a basic microwave. Everything else is just south of mediocre. I'd suggest you get a drawer microwave from another company. Bad Stuff: - door opens/closes very slowly (~4 seconds)... doing a 30 second reheat now takes 4+4+30+4+4 = 50% longer just standing around. Likely similar with other drawers, but an unexpected negative. - doesn't let you tell it to start until fully closed - its default sounds and reminders are ridiculously annoying - beep-beep-beep on finish, and 10 seconds after that, and 10 seconds after that, and.... on and on - it forgets all settings during a power outage, turning back on the annoying sounds - and forgets your network connection - but good news, you won't want to use that feature - controls are not intuitive - classic 40 buttons where you use 5 The WiFi & App - hilariously bad. Design in your head the things you would want in a microwave app. Sharp engineers designed the opposite. Can you set the alarm settings in the app? No. Do you get a notification each time the microwave finishes cooking? Yes. I guarantee you will delete the app within 48 hours. Hand Wave to open. Neat right? No. Take how long it takes for this thing to open/close and add another 4-8 seconds of waving your hands (which are full food, else you'd just press the button) to then wait for the drawer to open. Push to close works well, but it reacts in a weird way, so some concern I'm breaking it. I stopped doing wave to open after the first week and stopped trying to demonstrate it to friends after one month (cause it will make you look silly). Height - just tall enough - fits a Venti coffee Cooks at 950 watts - basically the same power as a college-dorm microwave Cost. my god, how much did I spend on this. The good: Looks good Flush install if you have a good installer; mine is shown in a 30" wide lower microwave cabinet by Medallion Reheat sensor cook works well push to close works. It was suggested that I buy a Sharp because they have the patent on the drawer microwave and everyone else is just a re-labelled Sharp. I would suggest you give the others a look. They may be using the same hardware, but hopefully they have a more customer-focused interface and better software engineers working for them.
Reviewed on bestbuy.com

Question edited for clarity,

This is always due to ice build up. It can take up to a week to defrost with drawers closed. You have to remove the top drawer to defrost the bottom drawer if you want to do it faster. It is a known issue on the Quadrio and is mentioned in two of the articles, Mumsnet and Just Answer. Great looking appliance, but bad design.

https://www.google.com/search?q=hotpoint+quadrio+bottom+drawer+won%27t+open

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Oh my God, the answers I\'ve found on the net on how to get the CD drawer on a Crosley CR247 open are all nuts. Mine wouldn\'t open yesterday and I dismantled the whole damn thing to get the tray open, but that isn\'t necessary.

First of all my unit was making noise when I hit the eject button but the drawer wouldn\'t open. I knew there was no CD in the tray. Powering down and all the other foolish answers I found didn\'t work. There is no small round hole in the front to do a manual eject. Trying to pry the door open won\'t work and you\'ll just damage the unit. Here\'s what you need to do. And do it all GENTLY. There is no need to force anything!

Take a small, pointed steak knife out of your kitchen silverware drawer. This is all you\'ll need to get the drawer open. First let\'s identify where we\'re going to put that knife blade. The CD drawer says "CD RECORDER" and there are 3 lines on each side of that label. Where you\'re going to put that knife is below the 3 lines on the left, to the left area of those lines (see picture). This is the location of the drawer lock.

If you still hear noise when you push the eject simply push in the knife gently as you push the eject button. The drawer will open if you got the right spot.

If you hear no noise, or your unit is dead and you want the CD out, or if you\'re just afraid to stick the knife in the unit, unplug the unit. Gently push in on that spot until the drawer pops out a little bit. Now you can gently open the drawer by hand.

You can see the drive belt and pulleys (see pic). Mine was still intact but needs replaced. Here is also the info I got off of the back of the CD (see pic). Might not be able to find a replacement belt but at least you can get the thing open. Good luck.

jim [email protected]

the cd drawer will probably use infra-red to sense when the drawer is open or closed or maybe just a gear mechanism, either way these must be clean, I'd take it apart and lean it all with cotton buds and isopropyl alcohol

Maybe you have to replace the whole solenoide . Or consult a technician

Mechanical or electronical drawer?
Is the button stuck?

The timing gear was out of sync.

Hi
Do you still have the tab on the left side of the dredge drawer? If you do, you can loosen the 2 screw just above the slot wherer you put the credit card. Push down on the plastic ramp in the slot as far as you can, then holding the ramp down tighten the 2 screws. If you don't have the tab you will need a new dredge drawer. Also on some machines the drip tray will lift the dredge drawer and it will give this message. There is a extra piece of plastic in the 90 deg. notch that can be trimed out to stop it from lifting the dredge drawer.

Get a large paper clip and straighten it out. Then look on either side of the drawer, right above it or below and you will see a very small hole. Insert the paper clip into it and you will fel it push up against a manual switch. Slowly push and the drawer will unlock and you can pull it open.

Please rate this if it helps you. Thanks and have a great day

hi, try opening up the cover lid, and manually give a mild push to the tray, must be some small jam, or the eject belt or gear,.let me know