Flashes red paper jam sign but there is no paper jam. Even after opening the machine up and making sure there definitely is no paper jammed anywhere. (The used toner cartridge was pretty full - should that make a difference?)Flashes red paper jam sign but there is no paper jam. Even after opening the machine up and making sure there definitely is no paper jammed anywhere. (The used toner cartridge was pretty full - should that make a difference?)
AnonymousAug 01, 2008
Have taken all steps described in the operator's manual.Have taken all steps described in the operator's manual.
Same problem of paper jam sign flashing, but no paper jam.
There appears to be a small piece of plastic missing from the end of the paper tray. Single paper copying from the rear of machine is OK.
I have another 1370 copier that works fine.Same problem of paper jam sign flashing, but no paper jam.
There appears to be a small piece of plastic missing from the end of the paper tray. Single paper copying from the rear of machine is OK.
I have another 1370 copier that works fine.
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This then means that one of the drive motors is blocked or not detecting paper correctly. Check if there is no friction over some rollers and in case needed, lubricate them. Also make sure that the rollers are taking the paper properly without any chance of slipping.
One problem i found with those printers is that over time the casting around the paper tray is wearing off and printers starts to show paperjams when there is no paperjam.
One way to fix is try and positions the paper tray better or perhaps raising it a bit with piece of wood or paper.
Cast unfortenately is too expensive to replace so if this doesnt work and you are sure there is no paperjam and nothing obstructing the sensor then replace the printer.
its a mechanical problem ... check the rollers of the printer ..and the paper pick mechanism ..maybe it can't caught the paper in the tray that why it display an error of jammed..
Normal
0
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
over time.
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
I found that the little plastic hinge guide that supports/aligns the scanning area with the printer (stage 4 on the internal paper jam problem) was misaligned. I just removed it and the printer now works OK
Flashes red paper jam sign but there is no paper jam. Even after opening the machine up and making sure there definitely is no paper jammed anywhere. (The used toner cartridge was pretty full - should that make a difference?)
Have taken all steps described in the operator's manual.
Same problem of paper jam sign flashing, but no paper jam.
There appears to be a small piece of plastic missing from the end of the paper tray. Single paper copying from the rear of machine is OK.
I have another 1370 copier that works fine.
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