Jenn-Air JMC8100 Microwave Oven Logo

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R Porter Posted on Jan 15, 2018
Answered by a Fixya Expert

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My JennAir went completely dead. It is probably 13 years old. Should I replace or have someone try to fix it?

We were cooking something and it completely stopped and everything turned off. Fan continued for several minutes. Control panel is all dark. I am wondering if it is best to replace or try to have it fixed. Also, it has a kit surrounding the microwave which I cannot take off. Where are the screws?

1 Answer

Jean DeLauche

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  • Jenn-Air Master 2,911 Answers
  • Posted on Jan 15, 2018
Jean DeLauche
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Hello -

I cannot give you instruction on how to remove the kit(?) surrounding your microwave.

I can provide you with information which may help you decide if arranging for an repair technician authorized to service your JennAir microwave is the best option compared to replacing it. I refer you to the information from Angie's List:
https://www.angieslist.com/articles/microwave-repair-and-what-it-costs.htm

Best wishes.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 30, 2008

SOURCE: jennair

Do the inside light and cooling fan come on when you press Start?

If so, the problem is likely to be in the high voltage section.

If not, then the problem is likely to be related to the door switches or possibly the controller.

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Your model may also have a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 23, 2008

SOURCE: JennAir JMC7000ADW Microwave Oven Not Heating Well

Assuming the turntable is working and the power at the outlet is correct (110 to 125VAC) then you almost certainly have a failing magnetron.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first: http://www.gallawa.com/microtech/mag_test.html (continuity can be good even though it is bad!)

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 3 Answers
  • Posted on Feb 06, 2009

SOURCE: Jenn-Air JMC7000 Microwave stop working

I have the same unit and age the JMC7000 everything appeared normal on the display and countdown etc...But it would not heat,I trouble shooted the problem and discovered it was a faulty door switch I replaced it and it works like new again.I ordered the part from www.repairclinic.com it's an easy fix.and costs a few bucks...

Anonymous

  • 999 Answers
  • Posted on Aug 08, 2009

SOURCE: EVERY PART OF THE MICROWAVE STOPPED WORKING

There is an internal fuse inside. Need to find the cause for it blowing or it will just go again. Check the monitor switch and door switches. Eric

ginko

Ginko

  • 19396 Answers
  • Posted on Sep 07, 2010

SOURCE: I have a 13 year

Hi.

Parts for older models are often out of stock.

Please try giving us the full model number, as printed on service tag. I will see if I can locate the parts for this oven.

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If you ran it for that long with nothing inside, there is a good chance it self cooked.

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If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

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We're happy to help and we appreciate your thoughtful rating of our answer.
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If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

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You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.
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If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the thermostat to open. When it cools, it closes the circuit and allows power through again.

If it's random, it may be a bad connection, usually on the control board or fuse holder.

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If the fuse is good, it may be an open thermostat or thermal cutout on or near the magnetron or on top of the cavity / body of the oven.

At our site, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information.

See our listing here on FixYa: http://tinyurl.com/yzjozk

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