Try updating your sound card audio driver and that would fix the issue.
Also install the KLite Codec pack which will enhance your audio and Video quality and also will allow you to play any video and audio formats
You can download KLite codec pack by simply searching it on google.
If you need online technical support, you may very well contact TheBestPcDoctor. I get my all issues fixed by them and it is a reliable support according to my experience. If you want you can also get in touch with them @
www.thebestpcdoctor.com or via 877-407-9229
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