GE 28111 Cordless Phone - Answered Questions & Fixed issues

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

GE 28111... | Answered on Aug 19, 2014 | 184 views

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.

GE 28111... | Answered on Jan 21, 2014 | 1,025 views

does it say do not disturb? if it does press the red button on the base.... if not then your tring to use it with a voip provider (i.e comcast, Vonage, skype..) this phone wont ring for some reason with out a very specific ring frequency....

GE 28111... | Answered on Aug 10, 2012 | 238 views

Your GE phone doesn't have an accessory handset. Unfortunately you cannot replace it with just one handset. If the phone is within warranty, kindly return it to the manufacturer and have it replaced.

GE 28111... | Answered on Sep 04, 2011 | 180 views

Press the [do not disturb] button on the base unit.

You can download the manual at

GE 28111... | Answered on Aug 19, 2011 | 199 views

Radio Shack or similar electronics store will have them.

GE 28111... | Answered on Jan 27, 2011 | 29 views

I'am subscribed to three way calling from my phone company, but forgot which button to push to connect three way call on my phone is it the green talk button that is in the middle of my phone.

GE 28111... | Answered on Feb 17, 2010 | 424 views

THese peice of $hit phones do this to me as well the only thing i could do to resolve it.....was to remove the battery and reinstall it but this doesnt always work a few of my diffrent models from GE do this and im not particularly happy about it... I would recommend not buying products from ge again... because they make the products fail so you will buy new ones (so we cant use the same phone for 10 years)

GE 28111... | Answered on Nov 01, 2009 | 199 views

Hi, Looks like either the wiring is slightly different or the jack plug not quite with in the tolerance limit. Can you swap the cables between the units (if they are removeable) to eliminate the cable as well. I would suspect the cable on the new phone! I would also make sure there is no dirt on the connectors on the plug...there are minute grooves where you can see the meatl...sometinmes these get blocked!

GE 28111... | Answered on Jan 08, 2009 | 216 views

there is a red illuminated light on the main base... press it and it will turn DND off :)

GE 28111... | Answered on Nov 13, 2008 | 133 views

Press the mute/program button, then press the caller ID-volume button to select handset setup (then press mute/program again to select this option). Next press tye caller ID-volume until you get to Default settings (its the last setting so pressing the up arrow is the fastest way to it). Press the mute/program button again to select the option. Use the caller ID-volume button to select 1yes. This will return the phone to the factory settings and for took care of the blinking blue light, however you will loose any custom setting or numbers you entered.

The first time I did this it didn't work, so I did again and toward the end of the steps above the phone beeped at me and stated "Reset Default Settings" (or something like that) then time I hit the mute/program button again and everything worked great. I think that last beep maybe have been a are you sure you want to restore to default question.

Remember tis will erase any custome settings you made on the phone (ring tones, ring volume, memory, etc.)

GE 28111... | Answered on Aug 27, 2008 | 238 views

unplug everythingthen plug it allback in then press the mute button on the phone (program) then go to hand set setup... then go down to de authorize and remove the link..... then reauthorize it

GE 28111... | Answered on Oct 10, 2008 | 171 views

this is a common problem with these overpriced pos phones... i get lines thru all mine and they come and go and lightup for no apparent reason

GE 28111... | Answered on Nov 13, 2008 | 248 views

you cant... :( sorry

GE 28111... | Answered on Aug 19, 2008 | 255 views

yes you can leave it in the charger, how ever its better to let the battery discharge then recharge, on a side note does your phone seem to light up for no apparent reason? at random times? just wondering because mine does :)

GE 28111... | Answered on Jun 25, 2008 | 192 views

are you using voip like from a cable company or a ata bridge? mine doesnt ring when using ANYTHING other than the landline, but caller id will show

GE 28111... | Answered on Jun 25, 2008 | 144 views

Same problem with mine too! and without paying $$ I can't get an answer....nice product!!!! (junk)

GE 28111... | Answered on Aug 20, 2008 | 560 views

We had the same problem.

"Our phones worked fine for two weeks but now you can not dial out
and when someone calls us they can't hear we say. The line still works
fine with our old phone1.gif."

To fix the problem, I simply unplugged the base AC plug from the outlet, waited about 15 seconds, and then plugged it back in. Both handsets said searching on the display and then handset names returned to the display as originally programmed. The phones returned to operation as normal.


GE 28111... | Answered on Feb 24, 2009 | 572 views

Well. I unplugged the base unit from the wall and from the phone. When I plugged everything back in, it worked.

GE 28111... | Answered on Jun 11, 2008 | 64 views

Not finding what you are looking for?
GE 28111 Cordless Phone Logo

Popular Tags

42 questions posted

Ask a Question

Usually answered in minutes!

Top GE Lands Phones Experts

martin hogg

Level 2 Expert

157 Answers

Cindy Wells

Level 3 Expert

6132 Answers

Bruce Robin

Level 2 Expert

300 Answers

Are you a GE Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides