Xerox Phaser 8560MFP Laser Printer - Answered Questions & Fixed issues

please change cartridge

Hi Anonymous, You need to contact your the www.xerox.com website. Regards.

Hi Anonymous, Please go to your Xerox concessionaire for advice. Regards.

The only time scan heads are locked are when they arrive from the manufacturer or the drive motor has seized up. The former will need a 5.5mm spinner to remove the packing straps the latter will need Xerox engineer. Good luck.

This sounds like a faulty Magenta Developer tank. or a ground connection on the Magenta tank. Further investigation needed. Good Luck.

Simply, read user's manual, seccion 6.2 http://www.office.xerox.com/userdoc/P7400/7400_Web/pdfs/user_guide_en.pdf

Read the owner's manual http://www.office.xerox.com/userdoc/P8860MFP/pdfs/user_guide_en.pdf

9,006.41: The magenta ink melt heater is On, but ink is not dripping.

Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.

The probable situation is that 2 camshafts (020K14800 & 008K02160) have cracked, and now have taken out the Process Motor (127K53240)

Replace all 3 together, and get the "homing the process motor" and "homing the head tilt mechanism" instructions.

-Whit :)

Check the network setups, is it set to DHCP has it been issued with a valid I.p. Address. E.g 192.168.0.123 etc? try printing out the network setups from the printer, that might shed some light on the problem once you have all the network information at your fingertips it's much easier to make a valued decision. Good luck.

Look in the setups. It might be a good idea to print out the setup sheets. Look under sleep mode and set the time accordingly to what you want. Alternatly go to the WWW.xerox.com website for assistance. Good luck.

Do you need a parts diagram? For which section or part are you looking for?

The procedure to set the IP address from the control panel is below: 1. On the control panel, press the System button. 2. Select Connection Setup, and then press the OK button. 3. Select Network Setup, and then press the OK button. 4. Select TCP/IP Setup, and then press the OK button. 5. Select DHCP/BOOTP, select Off, and then press the OK button. 6. Select TCP/IP Address, and then press the OK button. 7. Enter the product's IP address, and then press the OK button

That error signifies the head tilt restraint is out of place. There is a kit that solves this error, the part number is 8560-Z2. http://www.iteminconline.com/itemdesc.asp?ic=8560-Z2&eq=&Tp=

37,016.43: PEST 50 V power supply test.

7,010.43: The Printhead is stuck in the tilted position, or is not able to tilt forward to the print position, due to problems. 1 Reboot the printer. 2 Repair or replace the Printhead Restraints. 3 Has ink spilled ink around the Printhead that prevents the Printhead from moving to its center position? You should be able to push the Printhead right to left. Clean the Printhead area. 4 Is the Printhead stuck to the Wiper Blade? Start the printer in diagnostics mode and run idiags test Exercise Heater - toggle Printhead heaters to soften the ink. Manual separate the wiper and Printhead. Set them in their home positions. 5 Does the X-Axis Motor drive the Printhead to its center position (so it can tilt forward)? 6 Check the Process Drive for obstructions or damaged. Ensure the gears are correctly aligned and homed. Verify the process shaft and drive module shaft are at their home positions. 7 Has ink spilled on the Head Tilt Gear on its drive train (near left side of the Printhead)? 8 Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. If the test fails replace the Head Maintenance Clutch. 9 Align the Wiper Assembly. Use Service Diagnostics to run the Wiper Drive Test. If the test fails replace the Exit Module. 10 Use Service Diagnostics to run the Load Maintenance Clutch test. If the test fails inspect the maintenance drive system, replace any defective parts. 11 Verify the Head Tilt Gear engages. You can manually set the Head Tilt Gear. 12 Use Service Diagnostics to run the Tilt Axis Drive test. If the test fails replace the Process Drive. 13 Use Service Diagnostics to run the Process Motor test. If the test fails replace the Process Drive.

Either there is a fault contition that makes the printer reboot or a faulty power supply switching the printer on and off. In the second case it means you need to replace the electronics module as an assembly. This is a very expensive part.

No idea, contact xerox

Reset NVRAM - 1. From the System Setup menu, go to Information --> Troubleshooting --> Service Tools menu. 2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down until you get to the Reset NVRAM menu.

A solution has already been posted for this error: ERROR MESSAGE PHASER 8560 09 006 41 150694