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Questions & Answers
How to reset 108r00603
You need to replace the counter chip that's in the maintenance roller assembly. You can find those at e-bay. Just make sure that there is enough oil at the roller and the blade is in good contition or else the ink wil stick on the drum and you'll have print quality problems
on Aug 05, 2014
Close Exit Cover to Continue error message won't go away
sounds to me like one of two things has happened.
More than likely the actuator tab on the cover snapped off,
Look for an opening around the edge of the cover , there is a cover interlock switch in there. Note its position and look at the cover to verify there is a tab on the cover to actuate the switch, Or you may have a loose connector on the interlock switch, or a bad switch, although I have never seen one of those switches go bad.
on Jun 08, 2014
Phaser 8400 error
AC power supplied by power sources such as uninterruptible power supplies (UPSs) or DC-to-AC inverter systems may not supply correct voltage to properly power up the printer. Likewise, other devices sharing the same AC circuit can cause AC voltage sags that cause the printer to fail its AC heater PEST tests (Print Engine Self Test). The printer may produce the following heater errors:
37,005.41: PEST - Printhead Reservoir 1 disconnect. Reservoir 1 is not drawing
the expected power from the supply.
If the printer is plugged directly into a wall outlet and you still get this error, the Printhead is bad and should be replaced.
on Mar 16, 2014
Phaser 8400 printer will not
You can download the Print drivers from HERE
Make sure you select the PostScript Driver v5.48.30 o
r you can as well use the Global Print Driver, which you can download from the same link.
Uninstall previous drivers and Install it as a Local Printer. Please be aware that if you are using a Server/Client structure the this instalation should be done on the Print Server.
After all that you should be able to print in colour. As a test print an Image file and make sure you confirm colour is enabled on the printing preferences of the driver.
Alternative would be to print a test page from the driver. This will also show you the colour prints.
on Feb 02, 2014
My printer says it's off line and won't print.
1. Open Start menu.
2. Click on "Printers and Faxes"
3. Double-click the icon for your printer.
On the menu bar, click "Printer" to open the printer menu. Click on
"Use Printer Offline" to remove the check mark. This will bring your
printer back online.
If this did not help, check the printer itself & make sure it is not set to be offline.
on Jun 11, 2013
How to set up printer to print double sided.
First look at your printer identification.
You can see it in either the display or on the startup or configuration pages.
It must have a "D" in the name for you to be able to do automatic duplexing. i.e. 8400DN or 8400DX . Then you can scroll to printer setup
and select defaults, and then turn on the duplex, or double sided printing.
If yours does not have a "D" i.e. 8400, 8400N then you would need a new sim card to enable the duplex option.
on Dec 04, 2012
Xerox Phaser 8400N Printing Stripes
When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..
on Sep 19, 2012
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