Printer model: HP Laserjet M1522nf. When we give print it says printing but we could not get the print document

I assume you have no problems using your printer until today.
If that is true, then you may want to cancel all jobs in the
print queue first. The easiest way is to do the followings:

Open Notepad and type the following lines:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

Save it in your root directory as: C:\DeletePrintJobs.cmd
Create a shortcut for it and move it to your Desktop
Now everytime you have print job(s) that got stuck in the print queue,
go to your desktop and Double Click on the DeletePrintJobs.cmd
It will clear all pending print jobs in the print queue and allow you to
print new jobs again.