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Please try to use scanner glass and see the resultSecondly try to scaan to PDF for multiple files.If the issue still persists clean the rollers on the ADF and if not working, replace the ADF
JUST GO TO THE HP SITE OF U R COUNTRY AND SELECT THE PRINTER SPECS AND DOWNLOAD IT. BUT DO REMEMBER THAT NOT ALL PRINTERS OF HP PRINTERS ARE COMPATIBLE TO WINDOWS 7,AS THEY R YET TO HAVE DRIVERS LISTED IN THEIR SITE .PLEASE CHECK ON THEIR SITE
Hi dbraaten,
This sounds like there is a problem with the scanner assembly. Are you getting any error messages?
Like scanner error 5?
If so call hp tech support 1800 334 5144.
Al
Hi,
If your printer is connected in the Network and you are able to print fine than there is no communication Error.
In htan case if you are not able to scan then you need to upgrade the firmware of the printer and install it and i m sure your printer wiill scan scanning on the Network.
Mentioned below is the link to download the latest firmware of the printer.
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