I hope you have already reset the printer by pressing ON/OFF. If still you get the same error and cannot print at all here is what canon suggest:
*****************************************************************************
Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display
Solution: The MP600 may require repair
Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
- Support by E-mail
- For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
* There will be a pay for support charge if your product is out of warranty (see next section, below).
- Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
- Technical Support is available for Customers in Canada at 1-800-OK-CANON
If your printer is no longer under warranty :
- For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
*Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that there is a hardware failure, you have the option to purchase a new or refurbished product from our current product line, which includes units with Canons new ChromaLife inks, PIXMA Technology, a limited manufacturers warranty, free next business day shipping and discounted pricing. If you elect to take this option, the pay for support charge will be canceled.
So we may better assist you, please make sure that you can access your Canon product and have the following information available when you call:
- Product model name and serial number.
- Computer's operating system; for example Windows XP.
- Message displayed when the problem occurred.
- Steps you've already done to try to solve the problem.
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.
**************************************************************************
Hope that helped!
×