OK, I print the documents and part of the text is blurred, lines are on top of each others, while some other text sometimes on top, others at the bottom) are fine, dark--looking like there is enough ink that is not the problem.
Anyone has any idea about what is the problem and how to fix it?
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I think your text document didn't fit the page. I have done that before. It overruns and the extra becomes the lines inbetween. To fix this use microsoft publisher to print it so that you can choose the paper size and the borders and fit the document within the space allowed.
Doesn't sound like your printer hardware. Try printing something other than your text document. If the page comes out clean/perfect then it means your printer is having a problem understanding your text document via print program translation. Otherwise try converting your text to pdf and print a sample page, if it works then again problem with software/printer translation.
ok..first you will need to print the nozzle check and see if all the color are printed out fine.. this feature is under the printer properties , under the utility tab.... assuming all your colors nozzle are printed fine..then the next thing for you to do is do the Print Head Alignment.. it's under the same place where you print the nozzle check.. when you press the Print Head Alignment, it will print a page out with many lines.. choose the one with the best alignment.. once u done that..try printing the image again.. oh..if your nozzle check print out is not good.. then you will need to perform head cleaning to clear the clogged head..
Considering that the problem lessens further down the page, you most likely have a printhead that may be leaking (oozing) ink.
Once the surplus is wiped off on your paper, the ink flow is OK and the leak too slow to continue making the unwanted lines..
Try printing blank documents, you will probably see the lines with or without text printing.
I'm not certain how the printhead can be removed for inspection on that machine but it may need replacement.
You may have some custom print settings active. Go to the print properties and set the printer to default print settings. You may try downloading and installing the newest print drivers too.
here is the canon site for your machine.
Let me know what happens