One side of the auger doesnt turn - Garden

Have you tried taking your ice bin out and checking for melted ice that can freeze locking the auger and preventing its movement? Another item to check is wiring going to and from the dispenser. Many times corrosion sets in the pin plug just behind kick plate. If the auger motor is not turning at all then I would believe that you may have a defective door light switch that also controls a lockout when door is opened. That light switch tells when door is opened while the opposite happens when door is closed. If that fails then we need to see how much voltage is present at the auger motor leads just behind the rear panel of your freezers auger motor assembly. To test the auger motor leads you need to have someone hold door light switch in and press dispense ice while someone checks motor leads with a voltage tester. If you have questions I will be glad to answer them for you, Thanks, Sea Breeze

The auger motor is not very powerful, so if you have ice build up in the bin, it can hold the auger motor immobile. Suggest you take the ice bin out and completely defrost and dry before putting back in.

normally someone has removed the bin to empty the ice or it was pulled out a little by accident. Try removing the bin and make sure that no ice is jaming the auger motor try turning the auger by hand. Hold down on the door switch and have someone push the demand buttom for ice and see if the motor turns. If it does reinstall bin. If it doesnt make sure ice has not blocked it. reinstall bin and try the ice button. hope this helps if this doesnt fix it the drive motor has went out.

Good day,
Three possibilities.
1. The auger motor is frozen up and cannot turn. Needs replaced, but sometimes it can be removed and air dried for a few days by simply leaving it on the counter then, rotate by hand to test it can rotate, reinstall and test.
2. Control switch in door has failed.
3. Overlooked many times but there is feature that prevents the auger from running when the door is open. It is a switch which is part of or next to the freezer light switch.

P.S. remove the ice bucket, dump or remove the ice, clean,
and make sure the auger turns freely.

make sure the auger is plugged all the way in and the machine is pushed all the way in. Sounds like they are just askew of each other.

If the auger will move freely with ice out of the pan then the auger motor may be defective. Sometimes the connection in the door switch is defective. When the door is closed the switch turns the circuit on to the auger and control panel. Because the auger uses more amps that the water dispenser the door switch may be the problem or auger motor is just worn out.

The auger motor is fed through a high temp. limit thermostat. It has a manual reset on the back of it that you have to press on firmly to reset it. Open the side panel on the stove and find the wiring. You will see the thermostat on the back side of the combustion chamber. Look very closely and reset it.
good luck!


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Pull ice pan out and look where the auger connects to the drive in back of freezer. See if it is loose. Let me know, Sea Breeze

also discovered if ice box auger not engaged exactly right with auger drive motor, then ice box won't be able to be pushed back the last half inch to engage the secret "turn on the ice maker" switches. Juice storage brackets also won't engage since ice bucket not flush with front of cover.

ON THE AUGER MOTOR IS A COUPLER THAT SLIDES INTO THE AUGER WHEN THE BIN IS INSTALLED. SOMETIMES, THE COUPLER WILL ROUND OUT THE FLAT SIDE OF THE CENTER HOLE. THIS WILL CAUSE THE MOTOR TO CONTINUE TO TURN, BUT THE COUPLER WILL REMAIN STILL DUE TO THE RESISTANCE OF THE BIN AUGER. ALSO, BE SURE THE ICE IN THE BIN HASN'T MELTED TOGETHER BINDING UP THE AUGER. IF NECESSARY, REMOVE THE ICE AND START OVER WITH FRESH ICE. YOU MAY NEED TO REPLCAE THE COUPLER OR AUGER MOTOR.