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My name is Peter. I am a retired field service technician. I live in Baltimore, Maryland, USA., so the units will be in English not Metric.
There are several areas that need to be checked:
1.) In the top of the dispenser behind the frame your may have a drip proof tube. This is about a 1/4" diameter plastic tube with a bulb to collect drips. Sometimes the bulb cracks and leaks. This tube is replaceable, but should only be replaced by a skilled technician.
2.) OK, lets assume this is not the problem. So, lets look at the water dispenser solenoid valve. The spool in the valve collects calcium or particles from the water supply and does not completely seat, or the valve screen becomes plugged and you do not have enough water pressure to close the valve. This valve is behind the unit. After removing the lower back cover you will see two solenoid valves. The valve with the smaller plastic tubing feeds your ice maker, and the valve with the larger diameter plastic tube is your water dispenser water line. This you can replace your self if you are handy.
3.) You may have lost line pressure. It is not uncommon for the water shut off valve to deteriorate. The valve seat can become clogged restricting the supply water pressure. You need at least 60 PSI (Pounds Per Square Inch) to seat the valve.
Now, where is the problem?
If you have small ice cubes and a slow water flow you need to replace the water supply shut off valve.
If your ice cubes are normal size you do not have a water shut off valve problem and need to replace the water solenoid valve. If you are handy you can do this yourself.
This is based on a assumption you do not have a leak at the water bulb area on your plastic fill tube.
you might need to replace the bottom section and spare parts should be available readily online. I had a slow leak on my samsung side by side and it was resolved once i bought a new part...Hope this is of some use but not an expert.....
Good day, A slow continues drip, but still dispenses O.K. is caused by the dual water valve on the bottom rear of the machine not closing completely. Only fix is replacing the water valve assembly.
is the s water holder frozen?
Look behind the lower left prodcue box
if not it could be the despenser valve not
opening all the way
Is the ice maker working OK?
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