Refrigerators - Recent Questions, Troubleshooting & Support


If your ice maker is working your filter is fine. You need to check the solenoid valve that feeds the water dispenser. You should have 2 of them on the water line. One that feeds ice maker and one that feeds the water dispenser. That is most likely your problem

GE (PSS26MSRSS)... | Answered Yesterday


Is the noise constant or sporadic?

GE Monogram... | Answered 2 days ago


possibly you got the wrong filter .they do make different grades

GE PSS26LSRSS... | Answered 2 days ago


fill the ice maker with water,wait 2 to 3 hours,see if ice is in bucket,if there is most likely you have a bad water valve or the line is frozen not letting water go to ice maker,but you should hear the valve buzzing if the line is frozen.go here,put your model number in and you can look up your parts.hope this helps and good luck with your repair.
https://www.searspartsdirect.com/model-number/PSS26SGRBSS/0432/0165000.html

GE Refrigerators | Answered 2 days ago


you have a bad mother board,i've seen this happen before,go here put your model number in and go to sealed system look at part number 801 this is usually the computer board and it will give you the correct part number,the most common board is wr55x10942p but check it by putting in your full model number,if you open the fridge door,look up on the right side wall where the wall and ceiling meet you should see a tag with model and serial numbers you just need the model number to get the correct parts.if you need any more help write back if i can help you i will good luck.go here look at the picture,look at the left bottom side,if your board doesn't have all 7 black relays you don't have the updated board in your fridge change it out.if you do then it sounds like you have a bad board,if you call the number that's on the model number tag and tell ge your board is defective i've seen them send out the parts to fix machine all they can tell you is no we can't help you out but i think they will send you the parts you need,on some of the older models you had to change out the evap fan motor too or if you didn't it would burn out the new board but they will tell you about that.good luck with your repair and here's a site that tells you about the board.
https://www.scribd.com/document/243353634/GE-Electronic-Refrigerator-AC-Diagnostics-Manual
good stuff

GE GSH25JFR Side... | Answered 2 days ago


no shouldn't have to do this,are you installing part WR51X10101 heater?if so have you ever had to replace the motor board?do this when you're in the freezer go on top of the evaporator coil,look at the sensor or thermistor same thing,it looks like a white bullet part wr55x10025,look at it,if it has a black ring around it you have to change it,ge had problems with these thermistors,also everything on this fridge runs through the mother board open up the back cover and look at the board if you don't have 7 black relays in the board you have to get the newest board in there,this could be taking out your heater, board part wr55x10942p go here look at picture,if you don't have all the relays on left bottom side get a new board if sensor has black ring replace that too.i've never had to replace a heater again on a fridge and not that soon,make sure no wires are shorting out anywhere that could take out the heater
https://www.repairclinic.com/PartDetail/Control-Board/WR55X10942P/4512753?replacedManufacturerPartNumber=wr55x10942
also i have a diagram of the board it shows you what's on the board if you look at j11 and j9 these are the connections for the defrost heater,the j8 is for compressor so if you jump out j9 and j11 the heater will come on and no compressor with the gray wire connector removed from the board.
https://www.flickr.com/photos/zenzoidman/4482598198/sizes/o/in/photostream/
and i have another site that shows you everything about the board that's very helpful
https://www.scribd.com/document/243353634/GE-Electronic-Refrigerator-AC-Diagnostics-Manual
if your board is the older board i would call ge first,tell them what's been happening and i've seen them send parts to people for free or short money,it's worth a call all they can say is no we can't help you or they could help you out, i'd call.can you do me a favor i've answered a few peoples questions and haven't heard back from them only like 2 people out of like 50 can you just let me know you got this and let me know how you make out thanks and i hope this helps you out.that ge diagnostics manual shows you alot of good stuff.make sure all the wires are in good shape that go to the heater,change out the thermistor also there's a t-stat on top of coil i would change out the t-stat and thermistor if something is bad it could be keeping the heater on longer than it should be and short living it,any wire connections that you have cover them with sealant if you have wire connectors anywhere in there put sealant in there so no water can get into wires and check the board.good luck hope this helps you.

GE GSS20IEP Side... | Answered 2 days ago


The auto defrost heat element is not working. When the ice buildup clogs the airflow the unit stops cooling. Once you unplug it and give it a chance to melt it works again. You need to have the defrost unit replaced.

GE GTS22KBP Top... | Answered on Jan 18, 2018


Sounds like either the expansion orifice or the evaporator fan. Take a mechanic's stethoscope and place the probe on the evaporator tube(s). It will be louder on that if it's the orifice. Sometimes they will make a sound if the system has too much refrigerant charge. Either case unless you are a fridge tech suggest have a tech do this one for you.
Occasionally the evaporators get an ice build-up which can cause strange sounds.
Maybe as a last ditch test before you replace the fridge, try defrosting it overnight.

GE Refrigerators | Answered on Jan 16, 2018


I would tell them to come pick up their hunk of garbage. Having a company tell you that everything is running fine when your refrigerator is full of rotting food is past my point of warranty repair. I would no longer have trust in the fridge or the brand and would ask for a refund or a replacement. How old is this fridge?

GE GSS25KGMBB /... | Answered on Jan 15, 2018

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