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Posted on Feb 07, 2010
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Paper jam The paper constantly jams. I have tried new paper and it still jams. The paper I am using is Aspen 30 30% post-consumer content premimu recycled paper. Please let me know how I could fix this problem. Thank You

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Clive

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  • Master 4,362 Answers
  • Posted on Feb 07, 2010
Clive
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Joined: Jan 23, 2010
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Hi there ok Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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