Paper jam My Canon i560 constantly tries to put through several sheet of paper at once. I have moved the thickness lever to the full left to no avail. I still get a wrong paper thickness error message. How do I get it to properly respond to normal 20 lb paper? I am using Windows XP

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Geraldine Watts

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390 Answers

OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.

Posted on Aug 31, 2007

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