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When your heaset is in pairing (discovery) mode (its indicator light is steadily lit, whilst in this mode), make your phone's bluetooth application search for new devices. After a little while, your headset should appear on-screen. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros).
Hope it works for you.
By the way, if your headset's user guide happens to be missing, feel free to download it from this location.
Please, let me know if I can help you any further.
Regards,
Carlos
The numeric password is 0000 or 1234. I have this bluetooth myself, it works great except for the plastic earpiece, be careful not to break it. Also verify that your phone is compatible if those passcodes do not work. You can do this through numerous sites for the phone or H15. Or by calling your phone company.
I had the same problem and wound up calling Moto's tech support. They determined that the phone was defective and are sending me a replacement. 877-MOTOBLU
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