Motorola Mobility Radio Communications - Recent Questions, Troubleshooting & Support


It *should* connect to your phone by just pressing the call button with a call comes in. (They all work this way). My guess is, based on your description, is that you are not just pressing the call button, but holding it. This resets the headset back to default and unpairs the phone. When you receive a call (after making certain it's paired) is to just tap the call button once.

Motorola... | Answered 12 hours ago


The battery or batteries may have failed and will not recharge.

Motorola... | Answered 13 hours ago


It only took 5 years to get an answer, but since this headset is still sold and one of the best Motorola bluetooth headsets ever due to the voice clarity, durability, and the convenience of the flip microphone, as well as the very long battery life, someone may still be interested.

Some android phones will play music and other sounds through this headset, but most will not. However, there is an app in the playstore called "Mono Bluetooth Router" that will allow headsets without A2DP to stream music and other sounds.

Motorola... | Answered on Jan 25, 2017


HEADPHONES AND SPEAKERS Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. WIRELESS\BLUETOOTH Check your battery if it is drained. Try replacing them witha new one or charge them if they are rechargables. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps =============================================== If you are having trouble with a Newly bought items then return them a demand a replacement or a refund!You may have purchased a reconditioned\repaired\factory defect product.

Motorola... | Answered on Jan 12, 2017


turn bluetooth on ,on both units,search for devices with your phone when it finds head phones click on it and pair them

Motorola... | Answered on Jan 12, 2017

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