Error screen When I turn my computer on, I get this message: 'A problem has been detected. Windows has been shut down to prevent damage. If this is the first time you have seen this stop error screen, restart your compute.' I can't get past this screen and when I turn the computer off and then back on, I get the same message.

A blue screen error usually comes up on Windows 7 when there is a serious hardware or software issue that may be causing Windows to Shut Down unexpectedly. At times, a message may also come up on your screen saying "Windows has been shut down to prevent damage to your computer."

To troubleshoot this issue, you may need to try out multiple troubleshooting options to detect whether the issue is with your hardware or software and to resolve the same as per the recommended procedure.

To know more about your troubleshooting options to get rid of blue screen error, you need to refer to the following Microsoft and HP support pages:
http://windows.microsoft.com/en-in/windows7/resolving-stop-blue-screen-errors-in-windows-7
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00372711#N182

The above troubleshooting steps may also help you to resolve the freezing issue. If they don't, please let us know so that we can suggest you additional troubleshooting options for the same.

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a_mamatha

If you can reply back with the error message as well this will better help me see what is going on with your computer. If you look at the link below it will show you the info that I looking for.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

Issken

hi there !

-try t drain everything out of the computer first; remove the power adapter then remove the battery; after 1 minute try again; if problem persists run diagnostics
--while the computer is off, press and hld the "Fn" key then press the power button at the same time to start the test; note down error message then consult manufacturer for the code obtained. if no errors found it is a windows problem; you need to reinstall windows on the computer

cheers!

this error comes from hardware .restart the system and press F8 key in start then choose safemode option and log on the system.then remove the software which you install on the system before error.try it it solve this problem......rate it

need to reinstall windows it is corrupted

Please Reinstall your IWndows Operating system that will resolve the issue.

Most likely problem is a physical problem with the hard drive, but could be plenty of other things. Best bet is to back up your information (if possible) and do a fresh windows install, if you continue to get the message after a clean windows install, your hard drive is not stable, and has a problem.

Try tapping the F5 or F8 key (could be either one) right after you power up. This should take you to a short text message with a couple of choices to continue; you'll find the Safe Mode option there.

windows is corrupted reinstall by using windows xp cd

Try starting it in safe mode. (Hold F8 after power on). If you get your icon screen go to start, run and type in msconfig. Click startup and disable all the items. Hit OK and try a normal restart. This error can be caused by a bad program starting up.