This is what happened... Last night I turned the laptop on, it started up and even showed the desktop! All of a sudden, my screen turned blue with allot of writing... then it shut off. And now i don't see the desktop - Weird! Sometimes it reads error - 8611 Blue error screen comes up and reads... "A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER." Help! Single mom here trying to get this laptop ready for when my 9 year old goes back to school in September. I appreciate all the help!
Try starting it in safe mode. (Hold F8 after power on). If you get your icon screen go to start, run and type in msconfig. Click startup and disable all the items. Hit OK and try a normal restart. This error can be caused by a bad program starting up.
Posted on Aug 31, 2007
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Thanks! I will try that now.
You are the best! Laptop 1 has been fixed... yipee!
*hugs*
error 8611
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