The paper keeps getting jammed. what does it need? does it need a cleaning or is it normal for it to get stuck often?

If your printer has a paper tray, do not fill the tray. Overfilling the paper tray is frequently causes paper jams. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam.

hello, sounds like there are many possible solutions for you machine, first with paper jamming, are labels going thru manual feed tray, or paper tray, it might be possible that mp feed roller needs cleaning or replacing. if paper tray, simple would be feed roller, clean or replace, if jams continue with normal paper from paper tray, the problem will be front door, i have yet to be able to repair paper jams when front door assembly fails. as far as colors, both drum and toner can cause this problem, if using 3rd party toner, this will also cause some color problems. sorry no real quick fix for this machine, i've tried.

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Inside the printer,there is a sensor which detects the paper.if something is still stuck in between the sensor or some dust is set between the sensor can make the printer feel that paper is still stuck-ed up.
In that case it will keep on showing the paper jam.to solve this issue,you need to open up the printer and clean the sensor assembly gently.once its done it will no more show paper jammed error.
thanks.

if you have used the fax a lot or have used a cheaper quality paper the rubber feed rollers are slipping.

Open the unit up and use a bit of isopropyl alcohol on a paper towl and rub or clean the roller. Let dry and close it up again. That usually will clean enough to make it work again. If not the roller may need to be replaced.

Try cleaning all the rollers with 90% rubbing alcohol, as well as any tight spaces on the printer... Use Q tips. Also inspect rubber rollers for wear and replace any worn ones (they're not expensive).

You may also have some paper jammed deep in there. taking the printer apart and cleaning everything with rubbing alcohol should solve that.

Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.