Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag Neptune FAV6800AW has dc code won't complete spin cycle

Washer won't complete spin cycle. Reads dc code. Attempted to pause then re-start, turned machine off then back on in spin cycle mode only...no luck. Door locks properly. This problem is also intermittent, doesn't happen all the time but is now happenening more frequently. Need help! Any ideas? Thank you

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Hello julygirlrn,
Take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW clutch.
I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $350 - $400 to have it repaired.
If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169
You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unballance errors are related to clutch issues with this machine model.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Super Wash key display reads “in”…something like that.
Press Delicates the Display will show “UC” (Unbalance Closed).
Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
Press Hand Wash.
Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format. I believe a lot of folks toss this $1K machine where a $50 dollar clutch replacement or an even cheaper Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.
Good luck… Rich

Posted on Jul 22, 2009

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    dh1200s Aug 31, 2009

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We just moved and the house came with a Maytag Neptune TL which won't spin if there are clothes in the cylinder. It will spin empty. Please help! Thanks.


Washer bangs around in spin cycle and throws a DC or UC unballance code with cloths in the wash basket is that correct?

If so it's a Clutch issue.

If you want read more about what I feel is your issue read this post Maytag Neptune load unbalance

Sep 08, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Hi I have a Maytag model fav6800aww stopped in mid wash cycle,now if you try any cycle it makes a whirling noise for a few seconds then goes to the light flashing pause mode.Thanks.


No erro codes to the console correct?

If so see if the machine will complete a Spin Only cycle with no clothes in the wash basket. Set the Spin setting to Spin/Hang dry seting and start the cycle. It should take about 10 min complete. Does the Spin Only cycle complete with no clothes in the wash basket?

Some handy links if you are going to DIY.........Service Manual

Sep 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune FAV6800AW Top Load Washer: My Neptune washer is showing error code dc..Once i...


See this post Clutch Fix if you want to DIY I will help you.
Post back if you have questions……..Rich

May 18, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune FAV6800AWW top load washer gets to 32 minutes left and goes no further. It starts to cycle for about 5 seconds and stops for about 35 seconds... over and over and over


Is the machine in Spin Cycle when this is happening? What part of the washer selected cycle does the Cycle Status LED say the machine cycle is in.
If it’s in the Spin Cycle I think you have a clutch issue. Do you take any error codes to the LED console display such as dC or uC?
If you stop the machine in that cycle and do a Spin Only cycle will it complete?
Do you want to DIY the fix? Let me know and I will try to help…..Rich

Feb 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Won't complete spin cycle, code dc


If your machine is a FAV6800AW or FAV9800AW see this post for a DIY repair/replacement of the clutch in your machine. If this is not your machine model type disregard my post.

Aug 27, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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