Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Jul 07, 2009
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I have canon pixma mp500. The blue ink won't

I have canon pixma mp500. The blue ink won't work. There's plenty ink in a newish cartridge and I've cleaned and deep cleaned the printheads. I'm feeling it's still a blocked head that's the problem but don't know how to clean the head manually. I don't even know how to get access to it.

  • alto932 Aug 05, 2009

    I've since replace the printhead (at great expense) and still no blue working.

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  • Posted on Aug 03, 2009
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This is common in Canon Pixma printers (all models). If you are refilling your cartridges or are buying refurbished cartridges this will happen more often. Take the cartridge out and put it back in. If this does not work, then replace the cartridge altogether. If that doesn't work, you need to contact Canon (us.canon.com if you are in the U.S.) for help. Let me know if this helps you.


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