Get an 8 3/4 x 12 glossy Photo paper (I bought a 13" x 19" and cut it to that size) and feed it into the scanner glossy side up it may take a while and a little pushing it through the scanner to finally get it through because of the thickness of the paper but when it does it will get rid of the black line.
Make sure the scanner glass is clean and there are no foreign objects.
If the streak is a white line then it could be a ink cartridge problem.
SOURCE: Blue streaks on 3800
actually i have fixed the problem since then all i had to do is take apart the scanner and windex the inside and outside of the glass. this scanner is old and the light inside always stays on probably why it made the blue streaks. thanks for your help :)
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