Power turns on, but sub wont play

Try another set of speakers to see if that works. If so, it could be your subs. Also, check ohm reading on each sub.

make sure there is correct wattage with the subwoofers and the power supply

if you have a protection light that is on it means the amp is in protection mode and wont allow any power to the sub this usually happens when the sub or wiring shorts out or if there is an internal failure in the amp or if its overheating. check the wires and connections and test your sub on another amp.

There is an otion to turn sub output on/off in the "audio menu". Hit " in lower left to turn sub out put on.

take it back

that is very strange but it could be that when you put the cd in the radio it maybe sending out a quick shot of amplified power I would try disconecting the subs put in a cd let it play a little then plug the subs in while the cd is playing and see if they work if this works you may to get a new radio or put in a switch to turn the subs off or some type of momentary circuit breaker I'm just trying to help I never saw anything like that before good luck........

The person(s) who hooked up your system made a boo boo. They wired your remote turn on lead to the power antenna lead instead of the amp turn on line (both are blue and easy to mix up). Thus when your radio is on it sends a signal to the amp and the amp turns on, but when you set to CD the signal goes away and your amp shuts down. Easy fix, just re-wire the amp turn on lead and the problem will be fixed.

it is probably the rca inputs on the amp may have fried. was your cd decked turned up loudly before the power went out? did any wires accidently touch each other? If had worked fine and then suddenly stopped, than either a wire came loose or the inputs fried. try using different cables and I also suggest disconnecting power for 24 hours and then reconnect. If the green light is on then it is getting power and the problem is in the rca cables or the inputs

The only thing left is the wiring, and or connectors from what you are describing.

You can try another amp and another set of speakers on the same wiring to see if they work. If not, the only thing you have left is the wiring and connectors (if connectors are used).

This suggestion is valid providing that substitution equipment is not defective.

Jerry G.

UNPLUG THE GREEN WIRE FROM THE COMPUTER AND PLUG IT INTO A CD PLAYER IF IT WORKS BETTER ON A CD PLAYER THAN THE COMPUTER IT SELF THERE MAYBE A PROBLEM WITH THE SOUND CARD AND ALSO TRY THESE STEPS I AM GOING TO GIVE YOU I AM SURE ONE OF THEM WILL WORK.

1. Please ensure that the all the connections between the satellite speakers and the subwoofer are firmly connected.
2. Next, please connect the green colored 3.5mm audio jack to another audio device such as an iPod or an MP3 player.
3. Ensure that the SoundTouch remote control is firmly connected to the back of the subwoofer.
4. Connect the power cord from the subwoofer and connect it to another single power outlet in your house. If you have an automated voltage regulator (AVR), please connect the power cord through the AVR instead of connecting it directly to a power outlet in your house.
5. Power up the speaker system and check whether the power button on the SoundTouch remote control will light up.
6. Turn on the Matrix Mode ON. This option is on the SoundTouch remote control. This is to ensure all speakers from the speaker system will produce audio that will be played from the audio device.
7. Play audio from the audio device. Check and see whether the all the speakers will produce audio being played from the audio device.

IF NONE WORK TRY THESE STEPS: