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It means, there is a paper jam. Delete the print jobs in the computer's print queue or disconnect the communication cable (USB or LAN). This is to stop the printer trying to execute print commands. Turn off the printer. Pull the paper drawer and check for a stuck sheet. Remove carefully if any. Open front and rear covers, pull out the toner cartridge and inspect for stuck paper in the paper path. Remove if any. Close the covers, put back the paper drawer and turn on the printer. See if the red light is gone. If not, there still may be some piece of paper or misplaced/broken sensor. If looks normal, reconnect the cable/try printing again and listen if the printer tries to pick up paper. If yes, but red light comes again, then the pick-up roller needs cleaning/replacing. If not, check if the paper size in your document matches the one loaded and set up in the printer. The printer may be waiting for different paper size.
Hello my name is Steve. And I would first un install and re install your drivers. Also have you registered your printer with Canon.? This is important since any updates to your printer and to follow commands, print job recognition, fonts, ect. depend on this. With Windows updates, certain devices do not get recognized for any update. Also if you have a change of internet service provider, it is advisable to perform the Driver Recondition process. This way It will ensure all files are working between printer and Computer .
Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check... # if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it. # if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..
From the start menue to printers and faxes go to your printer right click and select properties label the 4 drawers as to paper type and select continue, or auto continue to off.
-Carl, please let me know if this helps.
its not the problem of toner cartridge.its the problem of gears which pulls the paper they r worn out or may be cracked internally.exactly what happens when you u give the print for the first time the printer gets command and the gears starts spinning and the paper gets pulled because it gets a pressure internally and after 2 pages that pressure gets low and it stops pulling the paper.some times changing the paper thickness solves the problem temporvarily .i mean use the thick quality paper instead of thin.
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