20 Most Recent HP Photosmart 2610 All-In-One InkJet Printer Questions & Answers


you are trying to install a driver in an operating system that it is not designed to run in
it occurs for example if you are trying to install the driver for a unit that requires a win 8 as the os but your are trying to put it in win xp

HP Photosmart... | Answered on Dec 07, 2017


They are chipped and require refreshing with a reset tool.
Remove the chip from the cold cartridge, reset it and fit to the new one.
Fleabay have them;
http://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=p2057872.m570.l1313.TR0.TRC0.H0.Xhp+cartridge+chip+resetter.TRS0&_nkw=hp+cartridge+chip+resetter&_sacat=0

HP Photosmart... | Answered on Apr 01, 2017


Turn off your printer. Look in My Computer for any HP Memory card icons. Right-click on them and disconnect all that you see. 

HP Photosmart... | Answered on May 09, 2016


WHAT KIND OF INK DO YOU HAVE IN YOUR PRINTER

HP Photosmart... | Answered on Feb 23, 2016


Lift the lid and check the scanner light when you attempt to copy or scan. If it is not lit, then that is your problem. This is a relatively old device, and uses a fluorescent lamp. These require a short warm-up time that will increase as the bulb ages and eventually the bulb will fail. At that time the warm-up indication will remain since the bulb never reaches temperature. Based on the age of the unit (first release 2004), if the lamp is bad, it would be prudent to get a new unit.

HP Photosmart... | Answered on Sep 16, 2015


Please make sure nothing fell into the printer. And before printing, make sure the printer is on a steady or sturdy place.
I already got a paperclip, a pencil and a little rubber ball from a printer. SO don't be surprised when you find something to missed for days.

HP Photosmart... | Answered on Feb 24, 2015


This video explains how to resolve that issue.

HP Photosmart... | Answered on Dec 04, 2014


My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):

1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.

2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.

3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).

4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.

5) Move the carriage to left side of the printer so you have room to access the undercarriage.

6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.

7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.

8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.

9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux

HP Photosmart... | Answered on Nov 24, 2014

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