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Cannot connect to the internet. message reads firewall/query user.

Unable to connect to internet,message reads:windows firewall/query user.

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  • Lee Hodgson
    Lee Hodgson May 11, 2010

    Hi there.
    With WinXP go to the control panel select security center, click on manage security settings for windows firewall, click on the advanced tab and then click on restore defaults, it will give you a warning but click ok and it will reset.
    With Vista go to the control panel select security center, in the top left of the window click on windows firewall, then select change settings, click on the advanced tab and carry on just like with XP.
    When you have reset the firewall to defaults its recommended you restart the PC.
    Please post back with the results and thanks for using FixYa!!


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  • Dell Master
  • 4,806 Answers

Hi there.
With WinXP go to the control panel select security center, click on manage security settings for windows firewall, click on the advanced tab and then click on restore defaults, it will give you a warning but click ok and it will reset.
With Vista go to the control panel select security center, in the top left of the window click on windows firewall, then select change settings, click on the advanced tab and carry on just like with XP.
When you have reset the firewall to defaults its recommended you restart the PC.
Please post back with the results and thanks for using FixYa!!

Posted on May 25, 2009

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