My Canon mx439 gets ERROR TX REPORT, Incomplete Transmission. This report keeps printing about every 10 minutes or so, when printer is on.

It is a Basic Multifunction Copier, Printer Fax. It is not in the settings.

https://www.manualslib.com/manual/275801/Canon-Faxphone-L100.html?page=56#manual

Not even a printable Journal.. You need the L170 for that!

Transmission (Tx) Reports; Error Tx Report - Canon FaxPhone L170 ... www.manualslib.com > ... > FAXPHONE L170 > Basic manual
Canon FaxPhone L170 Manual Online: transmission (tx) reports, Error Tx Report. The Machine Normally Prints A Report Only When An Error Occurs During ...
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Is this a new problem with a new printer, or did faxes used to work okay until now?

Incomplete transmission means fax could not be sent. Many causes.

1. Error on recipient's end or in phone line (fax machine down, too much line noise, etc.)

2. Bad phone cord or bad phone jack on your end.

3. Make sure the phone cord from the wall is securely plugged into the right telephone port on the printer. There are 2 jacks; the important one is lableled "L" for telephone Line In. The other port (with a telephone symbol next to it) is optional, and is to connect to a telephone (only works if you have a phone line already plugged into :L" port).




4. Other causes: see http://www.fixya.com/support/t8747814-canon_pixma_mx860_stopped_sending_faxes

Hi have you tried to send faxes to another number ?

Checking a report for the transmission result (?TX Report? function) A report containing the transmission results can be printed. The machine can be set to either print or not print the transmission report or to print it according to the machine setting or only when a transmission fails. To print the transmission report 1 Press the [Fax/Scan] key to display the Fax mode screen. 2 Touch [FAX Menu]. 3 Touch [TX Report] on the Set 1 tab. 4 Select how to output the report, and then touch [Enter]. ? Default: The transmission report is printed according to the previously specified method. For details, refer to ?Specifying report output settings (Report Settings)? on page 10-48. ? ON: The transmission report is printed with each transmission. ? If TX Fails: The transmission report is printed only if the fax could not be sent. ? OFF: The transmission report is not printed, regardless of the transmission result.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

Press the Menu button; use the right or left arrows to select device settings. Use the up or down arrows to select Fax Settings. Then TX settings.
Select TX report, then select to print a transmission report after each transmission, then select attach TX image. (This will attach the first page of the fax).
TX report Sets whether to print a transmission report after each transmission.
When Print error only or Print for each TX is selected, specify the following.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe








I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Here are some of the instructions you'll need, but you can also find more assistance by accessing the online Canon support site and searching the exact error message you get. (click here)

ssue: ERROR LCD: INCORRECT PAPERSIZE
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit

1. Slide the platen to the left.
   
   
2. Slide the platen back to the right until it locks in place.
   

Here are instructions for changing the setting of the tx report:
Issue: How do I change the TX report
Solution: Changing the TX Report-IC D/PC 1000 Series

Changing the TX Report

1. Press <Additional Functions>.
   
   
2. Use <> or < > to select [FAX SETTINGS], then press <Set>.
   
   
3. Use < > or < > to select [REPORT SETTINGS], then press <Set> twice.
   
   
4. Use < > or < > to select the option you want.
   

Name Description TX REPORT 111OUTPUT NO
111PRINT ERROR ONLY
111REPORT WITH TX IMAGE
111111ON
111111OFF
111OUTPUT YES
Enables/disables automatic printing of a transmission report. No report is printed.
Prints a report only when a transmission error occurs.
If you select PRINT ERROR ONLY or OUTPUT YES, enables/disables printing of the first page of the fax under the report.
Prints a first page only when a transmission error occurs.
The first page is not printed.
Prints a report every time you send a document.
(The factory default setting is in bold face.)


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

To print a TX (transmission) report after each fax sent:

1. Press the Copy button if that light is not already lit
2. Press the Menu button
3. Press the Right arrow to get to "Maintenance / settings"
4. Press the OK button
5. Press the Right arrow to get to "Device settings"
6. Press the OK button
7. (You should be at FAX SETTINGS) Press the OK button again
8. Press the down arrow to get to "TX settings"
9. Press the OK button
10. Press the down arrow to get to "TX report"
11. Press the OK button
11. Press the down arrow to get to "Print for each TX"
12. Press the OK button
(You can have the machine print the first page of the fax with the report if desired)
13. Press Stop / Reset

Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.

Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!