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Re: BREAKING O RINGS / BELT DRIVES
Welcome to fixya-
here is a webiste you can order original belt/oring drive parts they might work better then the ones you have replacing the others with. just make sure youer ordering the right length and thickness belt to get the best performance.
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Disc Tray Won't Open on Philips DVD Player Model DVP5990/37: The first
thing to try is unplugging and turning the unit upside down and finding
the slot near the tray port location. Inside the slot you'll see a
white plastic piece with a small tab. Use a small knife or ice pick,
etc. to slide the tab toward the far side of the unit. This unlocks the
tray and should pop it open about 1/4". Place the unit back right side
up and plug back in. Hit the open button and it should either close or
open depending on it's current cycle, but it should work unless the
drive belt is snapped, for which you'll need to remove the outer cover
and fix or replace. I'm told there are no factory replacement belts
available yet for these machines, however I've used large O-ring seals
in place of belts to fix other models of machines. As far as Philips
support for this unit, it stinks. Their live and web help features are
now useless because all of these models are now "out of warranty" and
they remove detailed support postings from their website and from live
help stations as soon as they are out of warranty - just when you need
such help. I would not recommend any Philips product, as this is my
second Philips unit I've purchased new which had serious problems just
after a few uses.
I also bought this when it was new. I also paid about $150 for it and also had the exact same problem after a while. It seems that after so many hours some of the features stop working. However, through trial and error, I have discovered that you can still record using DVD-R only. For all the boasts of DVD /-R and DVD /-RW, it does not work after a certain amount of time. Philips does indeed have the worst customer service I have ever seen in any company out there. Contacting them is a nightmare and pure hell. I do hope that no one ever buys any of their products again and I also hope this little bit of info I posted helps someone.
I just found on the Philips website a file to download and have the DVDR use to update itself to fix that problem and a few others. I've not tried it yet but will be doing so tomorrow. It's worth a shot.
Take the disk out, power off, and on again. If it still says "unknown disc type" instead of "no disc," the internal disk drive is the problem. You can try to clean the sensor, but there is a good chance the drive needs to be replaced. I have a Philips DVDR3400 that did the same thing. I bought a regular computer internal drive, connected the power supply and IDE cable, and it now works.
Pop into your local repair shop with the belt and ask them for a replacement. Most repair centers worth their salt should carry them. They're usually in the workshop and not normally displayed for public sale. I retired from my repair business 8 years ago and still have my belt book which has about 2 of every belt size made. Just make sure you get one slightly smaller than the one you have to allow for the stretching.