Question about HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner error hp officejet 7130xi turn scanner off then on

Whenever I start up my all in one I get that message about the scanner. I saw some answers for another model. One was to take out the glass and clean the bulbs and mirrors. The second was to replace the scanner assy. Which is not an option. I would send it to the auction first and buy a cheaper one

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 66 Answers


just try to clean it first if its not work then you need to buy and replace that parts...

Posted on Oct 30, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sharp IR 2016 platine glass dirty

The cover plate is above the glass white surface of the scanner. If this is the same dirty stains will come out on copies.
The glass must be clean.
By feeding the original documents through the ADF, the scanner lamp is no longer the path to scan, the ADF is responsible for passing the original document over the scanner, while it remains still placed on the side under a thin glass is to a large glass side. This also must be clean, otherwise you will be black lines on each point or spot on the glass.
Good luck ...

Feb 28, 2012 | Office Equipment & Supplies

1 Answer

My HP Officejet J4580 All-in-One scanner does not work. Whenever I would turn on the printer, the scanner head (or what ever the thing with the light is) would start "clicking" and not move from...

1. Too much friction while moving the optical scanner unit.. Open the flat bed scanner lubricate the rail
2. Optical scanner unit faulty,remove the scanner unit open it gently, clean mirrors in side the unit with ear buds re-fix & clean the flat bed mirror neatly especially at home position.. re-fix as it is then check..I suggested this activity for only tec guys..

Sep 10, 2011 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I have an OCE Scanner CS4154 which is typically only used a few times a year. When it's being used, the scanner reports the following message: 100-32145 - Stitching between Camera B and C failed....

There could be a scratch on the white back ground / still remaining durt that is hard to clean. Open the lid and clean it's white background with a soft cloth. If the contamination is persistent, clean with a moist cloth and little soap. Then make sure to dry it with a soft dry cloth before closing the lid. Also clean both sides of the glass platen. Normally dry. When cleaned wet make sure no stripes remain on the glass platen. You can clean bottom side by lifting the glass platen on the back side. Then run the maintenance software. Should be installed on the PC where the scanner has been attached to. It will ask for the scanner calibration sheet (delivered with scanner). Do as aked by the program and the scanner should fine again.

Another possibility is Erase Parameter Blocks: Can be started from scanner maintenance program: Right click in the title bar and select Erase Parameter Blocks. Follow the instructions. Finally you need to recalibrate the scanner. The scanner maintenance program will instruct you to do so.

How old is the lamp? Sometimes I have to plug the scanner into a UPS (uninterrupted power supply) to fix a similar issue. Hope this helps.

Aug 29, 2011 | Office Equipment & Supplies

2 Answers

Use of Scanner

On this model there is a SCAN in black and white or color buttons but you need to have something on the glass to scan. Once it scans it prints!!!

Now lexmark software if installed comes with a program to scan with. you need to check under your prgrams folder under lexmark for the scanning software that was installed with the print driver.

If you open the lid and you do not see the white light chances are your scanner has and needs a bulb inside and at the point to install one of these you might want to concider a new printer.

Please be considerate and leave your feedback and comments and ratings before you leave, Thanks

Apr 30, 2010 | Lexmark X2500 All-In-One Printer

2 Answers

Printer panel shows "scanner failure, turn power off and back on to reset". I turn the power off and back on and get the same result. When the printer comes on in tries to initialize and makes a loud...

i have found the solution:

first of all, the problem is that the assy of the scanner can't find it's parking place. because it's to dirty.
the scanner moves slighty left when you start it up, then it scans for a black and white bar that's right next to the glass plate at the inside of it. This shall be to dirty to locate.
look at next link to clean the assy and glass plate from the inside:
make sure you clean the mirrors, the lens on the bottom of the assy and the glass plate from the inside.
remove all the dust you can find but be carefull it's very fragile.
i used some glass cleaning spray.

for me it worked very well!!

Jan 20, 2010 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Cleaning underside of glass on 610 scanner glass has mildew on underside

Ok. Found this question on-line as I also wanted to know the answer. Couldnt find an answer so I just decided to have a go myself. It was quite easy really. Lift the lid upwards and gently push it backwards from the hinged end and it will unclip. With the scanner facing away from you, undo the only 2 screws visible at the back. Then gently lift up and push forward towards the front. You can see thru the glass 3 plasic lugs holding the front down. With a little wiggle the cover with the glass attached will come away from the slotted holes where the plastic lugs go. Clean glass an carefully replace lid in the reverse order. Pete

Oct 23, 2009 | Epson Perfection 610 Flatbed Scanner

1 Answer

Minolta Di 1610 f not starting

Scanner home position. Check the scanner itself there is a small piece of plastic that actuates the home sensor, check for dust dirt (can air) sensor is loacated under the glass left side rear

Apr 27, 2009 | Office Equipment & Supplies

1 Answer

Lines in scanned documents

Usually cleaning the glass over the LEDS will take care of any lines. I reccomend you try this first.

Dec 25, 2008 | Office Equipment & Supplies

2 Answers

Hp2110 psc

The scanner head is unable to find start position.
You may have to clean the black & white strip under the glass.
HP has a document of how to clean the scanner glass.
Go to
You will be at the can't find page.
Enter c00553775 into the search block.
At the search result page, click on Hp All in one how to clean scanner glass.

Oct 09, 2008 | HP PSC 2110 Color Printer

1 Answer

Scanner error message hp laserjet 3030

This problem has to do with the scanner mirror. You may hear a grinding sound, also. The reason it does this is because the scanner bulb cannot find 'home', so it keeps trying to find it. Well, it uses the mirrors to reflect on another object inside the scanner to tell it when to stop. The mirror on top of the right next to the scanner bulb may need to be cleaned. This works every time for me, except the same problem always comes back sooner or later.
how to clean-
1.unplug your scanner
2.notice the glass covering on the left side, it can be removed with a Phillips screwdriver. Unscrew the plastic surrounding the glass and then remove the glass covering.
3.Plug the scanner back in and wait for the scanner to move left and then unplug it before it starts moving to the right. Repeat this until scanner bulb is all the way on the left of the machine.
-an alternative method-
with the glass covering removed, use a pair of pliers to move the small belt that moves the scanner bulb. keep moving it until the scanner bulb is all the way on the left of the machine.
4.With the scanner bulb assembly in reach, grab a Q-tip and gently clean the mirror that is just to the right of the bulb. You might want a flashlight to see the dirt and dust.
5. Put the glass covering back on.
6. Plug in the scanner.
At first to me it seemed like it wouldn't work, but it does.
Hope it helps. Reply back if it does.

Jul 14, 2008 | HP LaserJet 3330 All-In-One Printer

Not finding what you are looking for?
HP LaserJet 3055 All-In-One Printer Logo

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides