Whenever I turn on the printer, there is a grinding sound for a few seconds and then it stops and a message appears," Scanner Failure. Turn power off ten on again."
I tried to turn the power off and on again and the same thing happens.
I am unable to do anything like print or scan while the above message appears.
Help!
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It did not work at all. The same problem persisted.
When I turn on the printer when it is initializing it makes a grinding noise and then reads scanner failure turn off and on again. I have tried this several times and it still does not work. As a result I can't copy or receive a fax.
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