Hi there,
Sorry to hear you're having difficulties with your DC08. If the cleaner won't start at all, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue, and will be able to recommend the best course of action. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
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